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  1. #1
    Member TitaniumHosting's Avatar
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    Default Quotas gone to 0

    Hi.

    Some of my reseller's client's accounts have gone back to 0 megs being used. How do I reset their quota usage to what it should be?

  2. #2
    Moderator cPanel Partner NOC Badge dgbaker's Avatar
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    Default

    Run /scripts/fixquotas that will reset them and fix them.
    Regards,
    David
    Forum Moderator

  3. #3
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    Try these commands in SSH (without the quotes):

    1. "/scripts/fixquotas"
    2. "/scripts/fixeverything"
    3. "service cpanel restart"

  4. #4
    Member TitaniumHosting's Avatar
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    Default

    Thanks folks.

  5. #5
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    Nah. That just reset what they were given.

    What's happened is:

    Say, accountx was allotted 500 megs and they are really using 50 megs. Well, their quota has gone to using 0 megs of the 500 megs

  6. #6
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    Quote Originally Posted by nhudson
    Try these commands in SSH (without the quotes):

    1. "/scripts/fixquotas"
    2. "/scripts/fixeverything"
    3. "service cpanel restart"
    Try fix everything.

  7. #7
    Member TitaniumHosting's Avatar
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    Default

    Quote Originally Posted by nhudson
    Try fix everything.
    Nope. No good.

  8. #8
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    Default

    Assuming your /home partition is not full.

    Login to root in ssh

    then run

    quotaoff -av
    then
    quotaon -av

    then run
    /scripts/fixquotas

    see if that will fix it.
    Last edited by easyhoster1; 06-18-2005 at 09:56 PM.

  9. #9
    Member TitaniumHosting's Avatar
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    Quote Originally Posted by easyhoster1
    Login to root in ssh

    then run

    quotaoff -av
    then
    quotaon -av

    then run
    /scripts/fixquotas

    see if that will fix it.
    Nope. Still the same.

    Never seen this before. It's weird.

  10. #10
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    Quote Originally Posted by TitaniumHosting
    Nope. Still the same.

    Never seen this before. It's weird.
    You do realize you can't just run the command and close the window right? It takes time to run...

  11. #11
    Member TitaniumHosting's Avatar
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    Quote Originally Posted by nhudson
    You do realize you can't just run the command and close the window right? It takes time to run...
    I let it run right down until it said "Done"

  12. #12
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    Your fstab file still have quotas enabled? Did you update your kernal? If so, is it still compiled for quotas?

  13. #13
    Member TitaniumHosting's Avatar
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    Quote Originally Posted by easyhoster1
    Your fstab file is still have quotas enabled? Did you update your kernal? If so, is it still compiled for quotas?
    Everything was fine an hour ago. I didn't touch anything. One of my resellers emailed me and made me aware of it.

  14. #14
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    Take a look and make sure your partitions are not full and look to make sure everything is still quota enabled.

  15. #15
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    Quote Originally Posted by easyhoster1
    Take a look and make sure your partitions are not full and look to make sure everything is still quota enabled.
    Yes everything is enabled.

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