quotas in WHM all 0's!

[chadi]

I searched the forums for a quota fix and ran /scripts/fixquotas. Well, it brought ALL accounts to 0 in WHM. I am using Fedora Core 2 and the latest cPanel build. It was working fine for 3 months and after the update it caused the error. A selfish tech at cPanel ignorantly blamed it on Fedora Core 2 regardless of the fact that I told him that is was working fine for 3 months until I updated cPanel.

I would appreciate someone helping me on this. The command brought them all down to 0 instead of actually fixing them.

[chadi]

Here is what it says when I run /scripts/fixquotas

No filesystems with quota detected.
Resetting quota for zaxcorp to 2000 Meg....Done

[chadi]

more details if it helps:

Note: call resetquota with --useplanquotas to reset all quotas to plan defaults
edquota: Quota file not found or has wrong format.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for admin to 500 Meg....Done
edquota: Quota file not found or has wrong format.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.

[cPanelBilly]

update your kernel
https://bugzilla.redhat.com/bugzilla....cgi?id=128731

[chadi]

Kernel has nothing to do with it. I have the latest and Fedora Core 2.

root@server [~]# /sbin/quotaoff -a
quotaoff: Cannot find quota file on / [/dev/hda2] to turn quotas on/off.
quotaoff: Cannot find quota file on /extra [/dev/hdb1] to turn quotas on/off.

Please someone help!

[Roy@ENHOST]

Are you out of disk space?
That can be one of the causes.

[chadi]

Far from that. I hav 2x250GB space

[binaer]

hello community,

we've no compiled kernel with quota-support. Could run /scripts/fixquotas in this case? Is it possible, to compile the kernel without crashing cPanel or must cPanel be reinstalled after this?

[zentity]

hello community,

we've no compiled kernel with quota-support. Could run /scripts/fixquotas in this case? Is it possible, to compile the kernel without crashing cPanel or must cPanel be reinstalled after this?

You can just recompile the kernel with quota support, then reboot.

To fix quota problems, make sure that the partitions are mounted with quota support

/etc/fstab
LABEL=/usr /usr ext3 defaults,usrquota 1 2

For example.

Then

cd /
rm -f aquota.user quota.user /home/aquota.user /home/quota.user /usr/aquota.user /usr/quota.user /var/aquota.user /var/quota.user (modify this depending upon your partitions)
/sbin/quotaoff -auvg
touch aquota.user quota.user /home/aquota.user /home/quota.user /usr/aquota.user /usr/quota.user /var/aquota.user /var/quota.user (modify this depending upon your partitions)
chmod 600 aquota.user quota.user /home/aquota.user /home/quota.user /usr/aquota.user /usr/quota.user /var/aquota.user /var/quota.user (modify this depending upon your partitions)
/sbin/quotacheck -auvgfm
/sbin/quotaon -auvg

If you need to run /scripts/fixquotas to fix the individual account quotas after that, that should resolve the problem.

[binaer]

there isn't a problem to recompile the Kernel, even the CPanel is already installed and run's successful?

[zentity]

there isn't a problem to recompile the Kernel, even the CPanel is already installed and run's successful?

Recompiling your kernel is a frequent operation if you are running linux - If you need to recompile it with quota support, that isn't going to break cpanel, it will simply enable quota support within your kernel.

[binaer]

okay, thank you. The Problem was at the installation of CPanel (we're running since 1.5month). When we've recompiled the kernel, the machine has crashed and we must set up new.

Does anyone have a "reference" Kernel-Config-File for FreeBSD 5.1-RELEASE?

[hichew]

chandi, how's the problem ?
my cpanel generate the same error after i'm upgrading the new version of cpanel.
and I dont know what should I do, I think it's a bad thing for me to update the cpanel

[haze]

You won't receive a reply from chadi, he's been banned.

Contact your cpanel distributor for support. They should be able to assist you with your problem.