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  1. #1
    Member sneader's Avatar
    Join Date
    Aug 2003
    Location
    La Crosse, WI
    Posts
    932
    cPanel/Enkompass Access Level

    Root Administrator

    Default Recent upgrade changed ability to move between customer cpanels with root password

    Up until today, I could log into any of my customer's cpanels with any valid username, and my root password, and it would display Warning: You are logged in using the reseller or root password and it would have a drop down menu that says Manage another account: and the drop down menu would have EVERY account on the server.

    Now, today, I get the warning and the drop down, but the drop down only contains the cpanel I am logged into. I can't use the drop down to get to any other customer's cpanel.

    I'll open a ticket, but thought I would mention it here.

    - Scott

  2. #2
    Registered User
    Join Date
    Mar 2005
    Posts
    2

    Default I second this.

    I like the feature to log in and switch to each account within the reseller login. Every few times I log in and update Cpanel itself the feature stops working. Wait a few days, sometimes a week or two and it is working after an update again. I would love to keep on file how to manually go in and keep this feature fuctioning at all times.

    Anyone know why it keeps getting dropped? Chirpy?

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