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Thread: Redirects dont work anymore

  1. #1
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    Default Redirects dont work anymore

    I have about 80 joomla based sites I oversee. Mod_rewrite in the htacess file has been enabled on these domain names for about 2 years. Now all the sudden, since cpnael 11.10 I believe, my clients can no longer add redirects. They wont even show up when you go to add one. Can this be fixed? This is really important to my clients.

    Thanks, mike

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by mikeh00 View Post
    I have about 80 joomla based sites I oversee. Mod_rewrite in the htacess file has been enabled on these domain names for about 2 years. Now all the sudden, since cpnael 11.10 I believe, my clients can no longer add redirects. They wont even show up when you go to add one. Can this be fixed? This is really important to my clients.

    Thanks, mike
    I'm not sure what cPanel-related functionality would cause this, but you may want to submit a support ticket regarding this issue.

  3. #3
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    I do not have direct licencing through you guys but yet my webhost will not fix this problem. They said they would contact you guys last week but nothing has been done so I don't know what else to do.

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    Member brianoz's Avatar
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    If you work out what caused this, please share it, as I have the same problem. I had a single rewrite going and it stopped working around the time cpanel 11 came out. As far as I can see, there is no problem with the rewrite syntax, it just doesn't work.

  5. #5
    Technical Product Specialist cPanelDavidG's Avatar
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    Our support policies are slightly relaxed at the moment so we can track down release-related issues. Simply go to WHM -> Support -> Support Center and click "Contact cPanel" to submit a support ticket if you are not a direct customer/cPanel partner.

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