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  1. #1
    Member
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    Mar 2004
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    815

    Default Reinstall BoxTrapper? How can I do this?

    We have having a hard time trying to get BoxTrapper going again on one of our servers. It mysteriously dissappeared a couple of weeks ago, but just from one of our 6 cPanel servers. I hear the issue has been fixed, but I have tried everything to get it back, recently tried

    /scripts/updatenow
    /scripts/upcp --force
    /scripts/fixcommonproblems

    but no luck.

    Also tried to reinstall cPanel pro via WHM, but no luck again.


    Is'nt there an installer I could download and use, just for BoxTrapper?

    Thanks much.

  2. #2
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Default

    IIRC, you'll have to run CURRENT or EDGE if you want to use boxtrapper as it was removed from cPanel Pro about a week ago and integrated into the base.
    Jonathan Michaelson

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  3. #3
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    Default

    Quote Originally Posted by chirpy
    IIRC, you'll have to run CURRENT or EDGE
    Little more detail please?

  4. #4
    Moderator cPanel Partner NOC Badge dgbaker's Avatar
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    Default

    As stated in other threads, boxtrapper was removed from Pro and put into the actual builds. Boxtrapper is on Current and Edge releases only at the moment.
    Regards,
    David
    Forum Moderator

  5. #5
    Registered User
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    Default I have edge but no boxtrapper

    Hello,

    It seems I have done this, I am on the Edge version. Boxtrapper seems to be working, but I have no frontend control of it, so various emails aren't coming through to me etc, I would like to know if there are some files I can upload to put this right as I have ran the update scripts etc.

    Thanks,
    Alex Evans

  6. #6
    big
    big is offline
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    Default

    Quote Originally Posted by dgbaker
    As stated in other threads, boxtrapper was removed from Pro and put into the actual builds. Boxtrapper is on Current and Edge releases only at the moment.
    how to switch from pro to actual builds and reinstall boxtrapper?

  7. #7
    Secret Agent
    Guest

    Default

    I'm on WHM 10.3.1 cPanel 10.5.0-C49 and still having this problem.

    I enabled box trapper on an email account, added an outside email account to the blacklist, sent an email to the boxtrapper enabled account and not a single response. I tried without blacklisting also, still won't work.

    The review log and queue are both empty as well. I sent 3 test emails.

    What could be the problem?

  8. #8
    cPanel Staff cpanelnick's Avatar
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    Default

    Quote Originally Posted by Secret Agent
    I'm on WHM 10.3.1 cPanel 10.5.0-C49 and still having this problem.

    I enabled box trapper on an email account, added an outside email account to the blacklist, sent an email to the boxtrapper enabled account and not a single response. I tried without blacklisting also, still won't work.

    The review log and queue are both empty as well. I sent 3 test emails.

    What could be the problem?
    Try

    tail -f /var/log/exim_mainlog

    when sending the mail.

  9. #9
    Secret Agent
    Guest

    Default

    This is what I get:

    2005-08-15 05:44:52 1E4cSa-0006u4-5r <= support@mydomain.com H=(mta7.srv.hcvlny.cv.net) [167.206.4.202] P=esmtp S=10432 id=0IL9006UYF6QWSOV@mta7.srv.hcvlny.cv.net
    2005-08-15 05:44:53 1E4cSa-0006u9-BC <= support@mydomain.com U=rsabatin P=local-bsmtp S=10820 id=0IL9006UYF6QWSOV@mta7.srv.hcvlny.cv.net
    2005-08-15 05:44:53 1E4cSa-0006u9-BC => bttest <bttest@customer.com> R=virtual_user T=virtual_userdelivery
    2005-08-15 05:44:53 1E4cSa-0006u9-BC Completed
    2005-08-15 05:44:53 1E4cSa-0006u4-5r => bttest <bttest@customer.com> R=virtual_sa_user T=virtual_sa_userdelivery
    2005-08-15 05:44:53 1E4cSa-0006u4-5r Completed

  10. #10
    Secret Agent
    Guest

    Default

    Can anyone duplicate this problem here?

  11. #11
    Secret Agent
    Guest

    Default

    No one?

    Here are my steps taken:

    /scripts/updatenow
    /scripts/upcp --force (current)
    Tested on box trapper enabled accounts both blacklisted and non listed
    tail -f /var/log/exim_mainlog (during several tests)

  12. #12
    Member
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    Aug 2004
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    Default

    when I go to edge I get the following error when taking fantastico

    Parse error: parse error, unexpected T_STRING in /tmp/cpanel_phpengine.1124707556.141609791.01568534137 on line 92
    Last edited by david510; 08-22-2005 at 02:34 PM.

  13. #13
    Shi
    Shi is offline
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    Default

    for the fantastico parse error you probably need to chmod httpd.conf to 644

  14. #14
    Moderator cPanel Partner NOC Badge dgbaker's Avatar
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    Default

    That defeats the whole purpose of better security. Goto the fantastico forums for fantastico issues, they will have the fix for it.
    Regards,
    David
    Forum Moderator

  15. #15
    cPanel Verified Vendor This forum account has been confirmed by cPanel staff to represent a vendor.
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    Default

    Quote Originally Posted by david510
    when I go to edge I get the following error when taking fantastico

    Parse error: parse error, unexpected T_STRING in /tmp/cpanel_phpengine.1124707556.141609791.01568534137 on line 92
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