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  1. #1
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    Dec 2007
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    Default Remote Database Access Hosts Won't Remove

    So I recently added a Remote Database Access Hosts to the list in Cpanel.

    I now want to remove this ip address from the list and my testing is now over. I go through the tests and it says that the item was removed but it still remains in the list.

    It looks like there might be a bug. How can I manually remove the ip address from the list? (I have full control of the server)

    Thanks
    Brian

    ------------------
    WHM 11.23.2
    cPanel 11.23.6-R26881

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
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    Default

    Let me understand this correctly,

    You went to Remote MySQL in the cPanel interface to add an additional access IP for the database.

    You are now going back to Remote MySQL to remove the IP, but after you click the button to remove it, and you receive a message it has been removed - going to that page again via the cPanel interface (not by clicking "back" in your browser) still shows that IP. Correct?

  3. #3
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    Default

    Yes, that is correct. Sorry I wasn't clear.

  4. #4
    cPanel Development cpanelkenneth's Avatar
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    Quote Originally Posted by betoranaldi View Post
    Yes, that is correct. Sorry I wasn't clear.
    IN your initial post you state your cPanel install is build 26881. Please upgrade as the problem you describe is fixed in newer builds.

  5. #5
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    Mar 2004
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    Default

    Welcome
    I have the latest CP stable version:
    WHM 11.23.2 cPanel 11.23.6-S27698
    and problem still occurs.
    I cannot remove access host from mysql remote connection wizard in Cpanel user mode.

  6. #6
    cPanel Development cpanelkenneth's Avatar
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    Quote Originally Posted by xixi View Post
    Welcome
    I have the latest CP stable version:
    WHM 11.23.2 cPanel 11.23.6-S27698
    and problem still occurs.
    I cannot remove access host from mysql remote connection wizard in Cpanel user mode.

    Works for me. Please ensure you are using the X3 theme. If you still experience issues, please open a support ticket at https://tickets.cpanel.net/submit/

    Thank you.

  7. #7
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    Mar 2004
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    Default

    Quote Originally Posted by cpanelkenneth View Post
    Works for me. Please ensure you are using the X3 theme. If you still experience issues, please open a support ticket at https://tickets.cpanel.net/submit/

    Thank you.
    It was a bug in rvskin theme, its resolved in latest version 8.68, but tnx for help.

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