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  1. #1
    Member harikaram's Avatar
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    Default Removing Add-on domain doesn't completely remove subdomains...

    This is more of a bug...

    I recently removed an add on domain in order to give it its own cpanel account. While it cleared all related subdomains from the list, it failed to remove their entries in whatever generates the apache config file and DNS records.

    I had to do a fare bit of hacking before I was able to fully recreate the setup for the domain and subs on its new account...

    Sorry I know there is probably a better place to report this. Any links to a bug tracker page are appreciated!
    Last edited by harikaram; 03-11-2010 at 12:59 PM.

  2. #2
    cPanel Product Evangelist Infopro's Avatar
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    Wink

    Top right hand corner of every page on the forums, called Bugs.

  3. #3
    Member harikaram's Avatar
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    Default

    ah...genius!

  4. #4
    cPanel Product Evangelist Infopro's Avatar
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    Quote Originally Posted by harikaram View Post
    ah...genius!
    These guys at cPanel think of everything.

  5. #5
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Arrow Friendly Moderator Note

    Quote Originally Posted by Infopro View Post
    Top right hand corner of every page on the forums, called Bugs.
    Infopro is correct; if a bug is suspected the best avenue to report it is via our ticket system, such as by using the link in the top-right corner of the forums, labeled Bugs; using this method helps to ensure greater efficiency, accuracy in diagnosis, full and in-depth investigation and faster resolution. Thank you for your understanding.

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