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  1. #1
    Member
    Join Date
    Aug 2001
    Posts
    57

    Default reseller list accounts blank?

    I have a reseller with about 40 accounts. Under the root whm I click view reseller usage stats and all of the accounts show up. I even checked /var/cpanel/users/* and all accounts show him as the owner. I also removed and readded the reseller priv. and ran all the fix scripts known to man, but no fix.

    Anyone here have any suggestions. I do have an open cpanel ticket but noone has replied yet.

    Thanks

    cPanel.net Support Ticket Number:

  2. #2
    Member ChaChing's Avatar
    Join Date
    Oct 2002
    Posts
    30

    Default

    Hello,

    What versions are you running??

    cPanel.net Support Ticket Number:

  3. #3
    Member
    Join Date
    May 2003
    Posts
    19

    Default

    Our host is having the same exact problem. On our whm and on our clients. We are running WHM version 7.2 and X theme version 2.1. We are running apache version 1.3.28

    *Wondering if this has something to do with the new apace version*

    cPanel.net Support Ticket Number:

  4. #4
    Member
    Join Date
    Feb 2003
    Posts
    311

    Default

    Try to create a new account, and see if your list shows up. It worked for me...

    cPanel.net Support Ticket Number:

  5. #5
    Member
    Join Date
    May 2003
    Posts
    19

    Default

    thanks for the hint compunet but that was a no go for us ):

    cPanel.net Support Ticket Number:

  6. #6
    Member
    Join Date
    Aug 2001
    Posts
    57

    Default

    Originally posted by ChaChing
    Hello,

    What versions are you running??

    cPanel.net Support Ticket Number:
    Hi,
    We are running Cpanel 7.2.1-S85 on RH 9

    The adding another account did not help us either

    cPanel.net Support Ticket Number:

  7. #7
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Feb 2003
    Posts
    16

    Default

    rm -rf /etc/vmail/
    mkdir /etc/vmail/
    /scripts/updateuserdomains

    there you go

    cPanel.net Support Ticket Number:

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