Community Forums
Connect with us on LinkedIn
+ Reply to Thread
Results 1 to 8 of 8
  1. #1
    Member
    Join Date
    Mar 2002
    Posts
    248

    Default Reseller WHM not showing domains in "list accounts"

    Hi all,

    I'm unable to see the domains under "list accounts" for reseller WHM.

    However, the domain show up when i "modify quota" or other areas.

    I had tried run "/scripts/updateuserdomains" .. the domains still never show up under "list accounts" for this reseller WHM.

    anyone know how to fix this problem?

  2. #2
    Member
    Join Date
    Jun 2003
    Location
    Gamehenge
    Posts
    57

    Default

    I had this problem a few weeks ago and performing a cpanel update resolved the issue for any newly created accounts.

    You could manually add the accounts to the resellers /var/cpanel/username.accts file. Of course that would not resolve any underlying problems, if there are any.

  3. #3
    Member
    Join Date
    Mar 2002
    Posts
    248

    Default

    Hi Harry,

    Thanks. I manage to find out that my .accts is missing some entry there.

    I had to add it manually ..

    is there anything i must do to reflect the changes?

    after i add in the entry, the domains still doesn't show up under "list accounts"
    Last edited by gundamz; 09-27-2005 at 12:02 AM.

  4. #4
    Member
    Join Date
    Jul 2004
    Posts
    108

    Default

    It once occured to me.
    The trick is to add a test account, and then to delete it. Then, you should see all the accounts back.
    Don't go and play in cpanel files. It's a bad idea.

  5. #5
    Member
    Join Date
    Mar 2002
    Posts
    248

    Default

    hmm..

    through the reseller whm, i added a test account and delete it... "list account" still doesn't show all the accounts..

    am i doing it correctly?

  6. #6
    Member
    Join Date
    Mar 2004
    Location
    This Planet
    Posts
    984

    Default

    Our DC replaced our old box with a new upgraded one (Free Upgrade with higher CPU/Disks/BW at no increase in rentals), and surprisingly we were in a situation where one particular account does not show up in:

    List Accounts
    Quota Modication
    Password Change
    Configure Backup > Select
    etc

    but showed up under reseller accounts, stats software config.
    Culrpit was /var/cpanel/users/* ... look for the error there in individual files if the file exists there but not showing up in list account.

    Anup

  7. #7
    Member
    Join Date
    Apr 2005
    Posts
    5

    Default

    I am currently having the same problem

    Does anyone have any other ideas on this?

  8. #8
    Member nettigritty's Avatar
    Join Date
    Jan 2004
    Location
    Bangalore, India
    Posts
    196

    Default

    mv /etc/trueuserowners /etc/trueuserowners1
    /scripts/updateuserdomains
    /scripts/updateuserdomains

    Should be alright now.

Similar Threads & Tags
Similar threads

  1. When I "Terminate an Account", account still showing under "List Accounts"
    By fireineyes in forum cPanel and WHM Discussions
    Replies: 5
    Last Post: 03-01-2011, 05:20 PM
  2. "Last visitors" showing hits from other domains/accounts
    By MaraBlue in forum cPanel and WHM Discussions
    Replies: 0
    Last Post: 12-29-2007, 03:37 PM
  3. In WHM >> Show Reseller Accounts packges showing "undefined"
    By its_joe in forum cPanel and WHM Discussions
    Replies: 5
    Last Post: 07-24-2007, 11:19 AM
  4. Replies: 6
    Last Post: 10-21-2005, 08:42 PM
  5. "Space Used" in WHM "Accounts List" shows an incorrect information
    By John K in forum cPanel and WHM Discussions
    Replies: 5
    Last Post: 07-12-2004, 12:39 AM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube