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  1. #1
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    Default root@hostname cannot send mail

    root@hostname cannot send mail for Root/cPanel notification mails

    how to resolve?

    every day i have more than 1000 msg. in Queue how to resolve this ?

  2. #2
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    Have you configured 'Change System Mail Preferences' under 'Server Contacts' in WHM to tell WHM where to send the mail for Root?

  3. #3
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    You should also tail your exim mainlog and then force delivery of one of those messages in the queue through WHM and watch for errors.
    Jonathan Michaelson

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  4. #4
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    Question

    Quote Originally Posted by cbwass
    Have you configured 'Change System Mail Preferences' under 'Server Contacts' in WHM to tell WHM where to send the mail for Root?
    i did this

    Quote Originally Posted by chirpy
    You should also tail your exim mainlog and then force delivery of one of those messages in the queue through WHM and watch for errors.
    2005-10-23 04:02:12 1ETJ3y-0005Nd-KC == linux@somedomain.com routing defer (-51): retry time not reached

    i can send email via all smtps to linux@somedomain.com but not from this server,

    also my server is an open relay ( found from dnsreport.com ) how to resolve this ?

  5. #5
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    If you have the standard cPanel configuration without any additional ACL's (e.g. if you run /scripts/reseteximtodefaults) then you won't have an open relay no matter what dnsreport.com says. If you have made ACL and other setting changes in exim.conf try resetting back to defaults and test it again.

    Those errors don't help as they didn't force a redelivery of the mail, you could try and find the orignal reason for it being queued with:

    grep 1ETJ3y-0005Nd-KC /var/log/exim_mainlog
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

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