/scripts/upcp failing ???

[MillerOutdoors]

I've tried upgrading to the lates CPanel numberous times over the last 24 hours.

I've attempted the suggested...
rm -f /usr/local/cpanel/cpanel
/scripts/upcp

Currently none of the e-mails are making it out of the mail que and everything is frozen. I assume this will fix itself when the update gets successfully completed.

Here's what I get trying to run /scripts/upcp via ssh...

PHP version file is up to date
Doing a manual update...
Cpanel updates are coming from layer2.cpanel.net
SENT ipcheck email
send to CONTACTEMAIL (3) [2]
Checking /dev/hda....OK
x - creating lock directory
x - SKIPPING /usr/local/lib/php.ini (file already exists)
Using Mysql4
Unable to retrieve file
Died at /scripts/HTTPreq.pm line 12.
Error communicating with server. The message was:
Temporary failure in name resolution
Error communicating with server. The message was:
Temporary failure in name resolution
Testing connection speed...(this could take a while)....Done
Five usable mirrors located
CPAN: Storable loaded ok
Going to read /home/.cpan/Metadata
Database was generated on Thu, 05 Feb 2004 22:49:35 GMT
Net::AIM is up to date.
Net::SSLeay is up to date.
Tree::MultiNode is up to date.
Tie::IxHash is up to date.
HTML::Entities is up to date.
DBI is up to date.
Data::ShowTable is up to date.
Mysql is up to date.
DBD::mysql is up to date.
CGI is up to date.
MD5 is up to date.
Digest::MD5 is up to date.
Mail::SpamAssassin is up to date.
Net:NS is up to date.
Digest::MD5 is up to date.
MIME::Base64 is up to date.
URI::URL is up to date.
HTML::Tagset is up to date.
MIME::Base64 is up to date.
Digest::MD5 is up to date.
URI is up to date.
Net::FTP is up to date.
HTML::Tagset is up to date.
HTML::Parser is up to date.
HTML::HeadParser is up to date.
LWP is up to date.
Parse::RecDescent is up to date.
OLE::Storage_Lite is up to date.
Term::ReadKey is up to date.
Term::ReadLine::Perl is up to date.
Image::Size is up to date.
DBI is up to date.
Safe::Hole is up to date.
Tie::ShadowHash is up to date.
Business::UPS is up to date.
IO::Scalar is up to date.
SQL::Statement::Hash is up to date.
Storable is up to date.
MIME::Base64 is up to date.
Digest::MD5 is up to date.
URI is up to date.
Net::FTP is up to date.
HTML::Tagset is up to date.
HTML::Parser is up to date.
HTML::HeadParser is up to date.
LWP is up to date.
Spreadsheet::ParseExcel is up to date.
Spreadsheet::WriteExcel is up to date.
perlmod--Install done
Error communicating with server. The message was:
Temporary failure in name resolution
Error communicating with server. The message was:
Temporary failure in name resolution
Testing connection speed...(this could take a while)....Done
Five usable mirrors located
CPAN: Storable loaded ok
Going to read /home/.cpan/Metadata
Database was generated on Thu, 05 Feb 2004 22:49:35 GMT
Tree::MultiNode is up to date.
GD is up to date.
perlmod--Install done
GD installed ok
rsync: getaddrinfo: rsync.cpanel.net 873: Temporary failure in name resolution
rsync error: error in socket IO (code 10) at clientserver.c(83)
Bad arg length for Socket:ack_sockaddr_in, length is 0, should be 4 at /usr/lib/perl5/5.8.1/i686-linux/Socket.pm line 373.

Also trying to 'update server software' via WHM, I get...

Using Mysql4
Unable to retrieve file

Error communicating with server. The message was: Temporary failure in name resolution

Input would be greatly appreciated.

[MillerOutdoors]

The one common denominator in trying it via ssh and via the WHM was this part of the error message.

Error communicating with server. The message was:Temporary failure in name resolution

CPanel isn't functioning properly in many areas and I've got to get this worked through.

Is anyone else getting this? What to do about it?

[zanboor]

Same problem here.

Has anybody managed to solve this? Or is time to dump cPanel and go for something else?

Z.

[zanboor]

I haven't submitted any, yet.

Since this is a common problem, one would expect a solution here.

Z.

Originally posted by Bailey
What did cPanel support say in response to your ticket?

Bailey

[MillerOutdoors]

Originally posted by zanboor
I haven't submitted any, yet.

Since this is a common problem, one would expect a solution here.

Ditto, neither had I (just did, though), and from the sounds of it those that have submitted tickets aren't hearing anything too quickly. Quite aggravating, really, all these necessary support tickets flying to and fro.

[damainman]

have u tried doing /scripts/updatenow
then
/scripts/upcp

Might not help, but doesn't hurt to try lol.

[zanboor]

Originally posted by damainman
have u tried doing /scripts/updatenow
then
/scripts/upcp

Might not help, but doesn't hurt to try lol.

Did that and I got the same resynch errors!
I am now thinking the problem could be in my box not being able to connect!

Z.

[MillerOutdoors]

Originally posted by zanboor
I am now thinking the problem could be in my box not being able to connect!

Check your /etc/resolv.conf file. I just checked mine and all that was there was

nameserver 1.0.0.1

No nameservers, no nothing else.

This was most assuredly correct just before the CPanel update attempt. Very weird.

[mr.wonderful]

Originally posted by zanboor
Did that and I got the same resynch errors!
I am now thinking the problem could be in my box not being able to connect!

Z.

I had this issue for about two weeks. One thing to check is to make sure port 873 is open inbound/outbound on your firewall for rsync then make sure the port 22 ssh is open inbound/outbound as well. Normally you dont need to open port 22 outbound however Cpanel did something and the only way i got a successful connection was opening ssh outbound as well.

[masondixon]

i have been round and round with this problem.

my resolv.conf and /etc/hosts were fine, yet many things still did not work.

finally found this thread, and opening port 873 worked like a charm. much thanks.

[mitul]

Originally posted by MillerOutdoors
I've tried upgrading to the lates CPanel numberous times over the last 24 hours.

I've attempted the suggested...
rm -f /usr/local/cpanel/cpanel
/scripts/upcp

Currently none of the e-mails are making it out of the mail que and everything is frozen. I assume this will fix itself when the update gets successfully completed.

Here's what I get trying to run /scripts/upcp via ssh...


Also trying to 'update server software' via WHM, I get...


Input would be greatly appreciated.

For Me the Simple reason was that Named was Down hehe

I Started and it Worked

Thanks

[linuxman]

I check the resolv.conf file and it was incorrect. Fixed that and everything is working fine, I had several errors.