/scripts/upcp hang

[RBRBRB]

My server /scripts/upcp --force hang at Updating services & databases... and I ps -aux see stop the scripts/updatefrontpage --auto. please help

root 2589 0.0 0.0 2372 1092 ? S 12:33 0:00 /bin/sh /scripts/updatefrontpage --auto
root 2611 0.0 0.0 2372 500 ? S 12:33 0:00 /bin/sh /scripts/updatefrontpage --auto
root 2612 0.0 0.1 10996 2744 ? S 12:33 0:00 /usr/lib/rpm/rpmq -q frontpage
root 2613 0.0 0.0 1840 492 ? S 12:33 0:00 grep installed

[WindyT]

yep. just tried to update and mine is hanging both WHM and/or via SSH.

Here's the WHM text

Running Env Auto Repair...quota test: repquota exited with signal 0 (ok)
Requesting script ... Done
Auto Repair is running...
	io_compress_gzip has already been run.

	pathtools_cpcpan has already been run.

	pathtools_repair has already been run.
Fetching http://httpupdate.cpanel.net/autofixer/check_perms4 (0)....@209.85.80.214......connected......receiving...100%......Done
Fetching http://httpupdate.cpanel.net/autofixer/kronolith_prefs (0)....@209.85.80.214......connected......receiving...100%......Done

	phpapps_owner_fix has already been run.
Fetching http://httpupdate.cpanel.net/autofixer/securetmp_fix (0)....@209.85.80.214......connected......receiving...100%......Done
Fetching http://httpupdate.cpanel.net/autofixer/fix_update_never (0)....@209.85.80.214......connected......receiving...100%......Done
Fetching http://httpupdate.cpanel.net/autofixer/configpm_fix (0)....@209.85.80.214......connected......receiving...100%......Done

	freebsd_courier_config has already been run.

	bind_chroot has already been run.

	spamd_dbm_fix has already been run.
...Auto Repair is done.
...Done

	

Running Cleanups...Found hostname to be myserver.mydomainname.com, which resolves to ###.##.##.###
Hostname Virtual Host is already setup
...Done

still at 0% after 30 minutes.

Each time I kill the upcp process(es) the Master and the Slave and then retry, each hanging. This last time I killed the firewall before beginning, with no change.

In SSH, I'm using the /scripts/upcp --force

current setup is
WHM 11.23.2 cPanel 11.23.3-R25971
CENTOS Enterprise 5.2 x86_64 on standard - WHM X v3.1.0

[cpanelnick]

My server /scripts/upcp --force hang at Updating services & databases... and I ps -aux see stop the scripts/updatefrontpage --auto. please help

root 2589 0.0 0.0 2372 1092 ? S 12:33 0:00 /bin/sh /scripts/updatefrontpage --auto
root 2611 0.0 0.0 2372 500 ? S 12:33 0:00 /bin/sh /scripts/updatefrontpage --auto
root 2612 0.0 0.1 10996 2744 ? S 12:33 0:00 /usr/lib/rpm/rpmq -q frontpage
root 2613 0.0 0.0 1840 492 ? S 12:33 0:00 grep installed

Backup , then move away the "__" files in /var/lib/rpm
Kill the hung rpm process

This should resolve the issue

[WindyT]

Backup , then move away the "__" files in /var/lib/rpm
Kill the hung rpm process

This should resolve the issue

It did in mine, thanks. I'm monitoring my update now. the "__" files -- are they to be moved BACK?

[cpanelnick]

It did in mine, thanks. I'm monitoring my update now. the "__" files -- are they to be moved BACK?

You'll only _need_ them help recover your rpm database if there is something seriously wrong with it. You can probably just remove them if everything is still ok in a few days.

[WindyT]

You'll only _need_ them help recover your rpm database if there is something seriously wrong with it. You can probably just remove them if everything is still ok in a few days.

yeah, I spoke/wrote too soon. Server crashed after hanging at 40%.

Last thing on the screen at the time was

Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE-x86_64/3rdparty/lib/libldap_r-2.3.so.0.2.15 (0)....@209.85.80.214......connected......receiving...1%...3%...5%...7%...9%...11%...13%...15%...17%...19%...21%...23%...25%...27%...29%...31%...33%...35%...37%...39%...41%...43%...45%...47%...49%...51%...53%...55%...57%...59%...61%...63%...65%...67%...69%...71%...73%...75%...77%...79%...81%...83%...85%...87%...89%...91%...93%...95%...97%...99%...100%......Done
Got file ./lib/libldap_r-2.3.so.0.2.15 ok (md5 matches)
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE-x86_64/3rdparty/bin/analog (0)....@209.85.80.214......connected......receiving...2%...5%...8%...11%...14%...17%...19%...22%...25%...28%...31%...34%...36%...39%...42%...45%...48%...51%...53%...56%...59%...62%...65%...68%...71%...73%...76%...79%...82%...85%...88%...90%...93%...96%...99%...100%......Done
Got file ./bin/analog ok (md5 matches)

rebooting now. I'll try another upcp after / if it comes back. I'll update this thread, even though I know this isn't a support forum.

UPDATE: Ew. Nasty server crash during the above mentioned update, and that backup was needed. quite nasty. I didn't expect it, and not really sure what to make of it. The core Cpanel files look okay, but for some reason every folder and file in the home directory was shoved into the last alphabetical user directory, leaving almost nothing in the /home directory itself. Yep, user "wyzzy" (/home/wyzzy) was chock full of everyone else's user folders. I'll take this to support if I can't get everything back to where it was before.