Serious problem while fetching quota data (quota): Megabytes

[NetX]

The control panels of my clients are showing this message:

Serious problem while fetching quota data (quota): Megabytes

And in some panels all email accounts of domain are deleted !! (but I can see them in /home/user/mail/) Why??

I have executed /scripts/fixeverything and /scripts/fixquotas, bot it does not work.

Any ideas?

[mike25]

I have this same problem, but only on one account. The customer is using frontpage extenions and has somehow used 42 megs of diskspace on a 25 meg quota.

Any ideas ?

[NocTurNalFX]

I had a similar problem.

I executed /scripts/fixquotas and it fixed mine. Maybe try it again ?

[NocTurNalFX]

What i found to be causing the error on my server was that client had overused his quota by doing a local backup. I deleted the backup and ran the fixquota and all works

Try modifying the quota to like a gig, and see if that fixes the problem. If so, then they went over their quota.

Just a suggestion, This is what i did to fix my similar error.