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  1. #31
    cPanel Staff cpanelnick's Avatar
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    Quote Originally Posted by ispro View Post
    Have you ment https://tickets.cpanel.net/ instead?
    Going to create ticket, but could we expect FAST resolution?
    You can acquire priority support in the cPanel Store @ https://www.cpanel.net/store/

  2. #32
    Member This forum account has been confirmed by cPanel staff to represent a vendor.
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    Thanks, but no way.

    Paying cPanel for license, helping debug cPanel bugs and paying for that? Bad joke...

    Ticket submitted.
    Reliable web-hosting, good resellers plans, web-design.
    ISProHosting.com

  3. #33
    Staff Member cpanelben's Avatar
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    Just fixed another bug that was causing the 26th ServerAlias for a single VirtualHost to be dropped even though it was in the userdata. This fix is going into Edge tonight and we'll have it in the other branches shortly.

    Thanks for the ticket ispro. That was a pretty subtle one to track down.

  4. #34
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    Well, fix "my bug" please?

    I've held back...well over a week...waited/tried/waited/tried with no success...to do "simple" cPanel motions... Create an account, and FTP into it... Copy an account...copy Serever to server???

    ALL FAILING... I have been up this LAST ATTEMPT 1 hour short of 24 hours....and I am not the only one I'd place a bet...doing the same-o-same-...UP ALL NIGHT, whilst Not "their" fault.

    Ever heard a a "file roll back" Would it not be in everyones BEST INTER-NET-TEST at this point?

    Man, I have waited patiently since I first got my server loaded... 2/9..

    First thing i did, was "as instructed" was to come to the forums... I read, stuff from the 8th ( and the STABLE upgrade) I reported/waited...4-5 more days for NEXT STABLE... which "is not"...

    Now?? 53 minutes short of 24 hours of 5 + pots of coffee....

    I want some comepensation for this please ~~ I take paypal....cPanel...and all you have to do is to type in my e-mail addy, and you'll see that I am "verified"

    Jim

  5. #35
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    Quote Originally Posted by tish View Post
    Well, fix "my bug" please?

    I've held back...well over a week...waited/tried/waited/tried with no success...to do "simple" cPanel motions... Create an account, and FTP into it... Copy an account...copy Serever to server???
    Ummm... Did you try submitting a ticket? Forums are not an official means of support.

  6. #36
    Member This forum account has been confirmed by cPanel staff to represent a vendor.
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    Quote Originally Posted by tish View Post
    Well, fix "my bug" please?
    It seems like your server just not configured properly. Perhaps forced cPanel upgrade would help?

    Warning, AD
    Btw, if you need server management you may contact us. We mainly specialize on cPanel servers management and have over 100 hosts managed at this time.
    Reliable web-hosting, good resellers plans, web-design.
    ISProHosting.com

  7. #37
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    Jay, and ISPRO ??

    You haven't been staying on top of the threads? Since 2/8??

    The server?... Configured Properly?... it was, it just wasn't happy with the "stable" release of cPanel...when fired up on the 9th...

    They're on IT, bugs hopefully getting "all squashed" during this session ;-)

    Jim

  8. #38
    cPanel Staff cpanelnick's Avatar
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    Quote Originally Posted by tish View Post
    Well, fix "my bug" please?

    I've held back...well over a week...waited/tried/waited/tried with no success...to do "simple" cPanel motions... Create an account, and FTP into it... Copy an account...copy Serever to server???

    ALL FAILING... I have been up this LAST ATTEMPT 1 hour short of 24 hours....and I am not the only one I'd place a bet...doing the same-o-same-...UP ALL NIGHT, whilst Not "their" fault.

    Ever heard a a "file roll back" Would it not be in everyones BEST INTER-NET-TEST at this point?

    Man, I have waited patiently since I first got my server loaded... 2/9..

    First thing i did, was "as instructed" was to come to the forums... I read, stuff from the 8th ( and the STABLE upgrade) I reported/waited...4-5 more days for NEXT STABLE... which "is not"...

    Now?? 53 minutes short of 24 hours of 5 + pots of coffee....

    I want some comepensation for this please ~~ I take paypal....cPanel...and all you have to do is to type in my e-mail addy, and you'll see that I am "verified"

    Jim
    I took a look at your ticket and it would appear that there are much more serious problems with the server then the serveralias issues referenced to this in this thread. However access information wasn't provided in the ticket and it looks like the ticket was still awaiting your response when you posted this. We really would like to get this sorted out for you as soon as possible. Likewise, I have gone ahead and responded to your ticket requesting access information so we can determine what is going wrong. It is always extremely helpful and will lead to much shorter resolution times if access information is provided in the initial request.

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