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  1. #1
    Member
    Join Date
    Sep 2009
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    Estonia
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    cPanel/Enkompass Access Level

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    Default Service Check Method: [check command] tailwatchd is not running

    Hello,

    # /usr/local/cpanel/libexec/tailwatchd --status

    !!
    ATTENTION ATTENTION ATTENTION ATTENTION

    Cpanel::TailWatch::Eximstats appears to have unprocessed SQL in /var/cpanel/sql/eximstats.sql.

    When mysql is unable to execute a query they are logged for processing later.

    Eventually these SQL files may be handled automatically and this message will not appear.

    In the meantime you can execute the queries as root with something like this:

    mv /var/cpanel/sql/eximstats.sql /var/cpanel/sql/eximstats.sql.tmp_working_copy
    /scripts/restartsrv_tailwatchd
    mysql eximstats < /var/cpanel/sql/eximstats.sql.tmp_working_copy

    Once you are sure all is well you can remove /var/cpanel/sql/eximstats.sql.tmp_working_copy


    ATTENTION ATTENTION ATTENTION ATTENTION
    !!

    tailwatchd is enabled
    Running, PID 32162
    Driver (Active: 1) Cpanel::TailWatch::Eximstats
    Driver (Active: 1) Cpanel::TailWatch::ChkServd
    Driver (Active: 1) Cpanel::TailWatch::cPBandwd
    Driver (Active: 1) Cpanel::TailWatch::Antirelayd
    How is it safe to fix this ? I have already tried "/scripts/upcp --force" but no success.

    Any help will be highly appreciated!

  2. #2
    cPanel Staff cPanelTristan's Avatar
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    Default Re: Service Check Method: [check command] tailwatchd is not running

    The warning message provides the steps to take to resolve the warning:

    Code:
    mv /var/cpanel/sql/eximstats.sql /var/cpanel/sql/eximstats.sql.tmp_working_copy
    /scripts/restartsrv_tailwatchd
    mysql eximstats < /var/cpanel/sql/eximstats.sql.tmp_working_copy
    All this does is move unprocessed exim stats. Additionally, we aren't going to provide a series of commands that are unsafe to perform.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Forums Technical Analyst, cPanel Tech Support

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  3. #3
    Member
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    Default Re: Service Check Method: [check command] tailwatchd is not running

    Great, Thank you !

  4. #4
    Member
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    Default Re: Service Check Method: [check command] tailwatchd is not running

    I have already run the command for 4 or 5 times but the "failed" message comes back after one or more days, what is going on ? =)

    tailwatchd failed @ Thu Jul 28 10:35:02 2011. A restart was attempted automagically.
    Service Check Method: [check command] tailwatchd is not running

  5. #5
    Member BlackRain's Avatar
    Join Date
    May 2003
    Posts
    36

    Default Re: Service Check Method: [check command] tailwatchd is not running

    I get the same error. I have tried the default fix yet it occurs several times a day.

    I made sure my cpanel software is up to date using -- force.

    There has to be a way to trouble shoot why this is occurring since I upgraded to WHM 11.30.1 (build 4)
    CENTOS 5.6 i686 standard

    Server Version: Apache/2.2.19 (Unix) mod_ssl/2.2.19 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 mod_perl/2.0.5 Perl/v5.8.8

    Mysql v5.1.56-log
    Last edited by BlackRain; 07-31-2011 at 10:06 AM.

  6. #6
    cPanel Staff cPanelTristan's Avatar
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    Default Re: Service Check Method: [check command] tailwatchd is not running

    tailwatchd has a log file at /usr/local/cpanel/logs/tailwatchd_log location. Can you please tail the log to see the results?

    Code:
    tail -50 /usr/local/cpanel/logs/tailwatchd_log
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
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