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  1. #1
    Member
    Join Date
    Mar 2003
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    427

    Default SFTP login problem on one server.

    Hi!

    I can't connect to one server via sFTP.
    Same setup as I know it on other servers and there it's fine.
    I can login without issues via SSH, on standard port (22).
    But I can't login via sFTP - can't connect it say.

    Same port, tested everything in my sftp program, correct pass used.
    Since I can't even connect it's like port is closed, but it ain't.
    So maybe then that the subsystem sftp is not running - not active or
    something, if it's possible ...

    Any ideas ?

    Same sshd conf settings as on other servers what I can see
    and the line

    Subsystem sftp /usr/libexec/openssh/sftp-server

    is there.

  2. #2
    cPanel Product Evangelist Infopro's Avatar
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    May 2003
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    Pennsylvania
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    cPanel/Enkompass Access Level

    Root Administrator

    Question

    Have you tried logging in and then check your logs right after (or during for that matter) to see if anything comes up there?

  3. #3
    Member
    Join Date
    Nov 2007
    Posts
    865

    Default

    you have to give the shell permission for which domain you wish to login sFTP

    then you may able to login

    cheeers!!!!

    Nilesh

  4. #4
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    Mar 2003
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    Default

    I log in with root, not as a user.
    There is nothing in logs.

  5. #5
    cPanel Product Evangelist Infopro's Avatar
    Join Date
    May 2003
    Location
    Pennsylvania
    Posts
    7,894
    cPanel/Enkompass Access Level

    Root Administrator

    Lightbulb

    Quote Originally Posted by nileshparmar View Post
    you have to give the shell permission for which domain you wish to login sFTP

    then you may able to login

    cheeers!!!!

    Nilesh
    Login to a customers account that does not have shell/jailed, visit the FTP accounts > Configure FTP account and check the list of "Manual Settings" there. You should see SFTP port listed.

    New Feature.


    Quote Originally Posted by jeroman8 View Post
    I log in with root, not as a user.
    There is nothing in logs.

    Try logging in with the account username and your root password. Does that work for you?

    Another New Feature I believe.

  6. #6
    Member
    Join Date
    Mar 2003
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    427

    Default

    Hi!

    thanks for trying to help.

    It is not working.
    Not as root, not as a user with shell activated.

    I use sftp 50% of the time to check logs, system, upload files etc - as ROOT.
    I use this instead of using SSH all the time.
    I think it's easier and get a better overview of files/folders etc and I can
    access everything on the server (/tmp, /etc, /usr, /home ...).
    So it's not login to users accounts/folders that is the main reason for using it.

    sftp login as root on a server always worked before without any issues or fix
    and it is working on all of our other servers.
    This server where it is not working also takes forever to login via SSH.
    Well, not forever but it does take 10x times longer than any other server.

    Regards Jero

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