Shared IP & Browser FTP Access - Not

[Website Rob]

WHM 8.5.4 cPanel 8.5.4-E54
RedHat 7.3 & 9.x
ProFTP

I have just noticed that accounts using a Shared IP do not have Browser access to FTP. Have tried with UserDir enabled (in httpd.conf) and Anonymous enabled (Tweak FTP Settings) plus making sure the Client enabled Anonymous through Cpanel.

Clients with a Dedicated IP address have no problem.
Access with an FTP program is not a problem, just by Browser.

Test: ftp://ftp.yoursiteishere.com/ -or- ftp://yoursiteishere.com/
Note: there are no problems whatsoever with any accounts and http access: http://yoursiteishere.com/

Am I missing something here?

[PWSowner]

I've never tried that before, but it works the same fo rme. Ded IP sites can be reached and shared IP ones can't be.

[Website Rob]

After a dozen or so eMails and working with various people at DarkOrb, the following resloution appears to be valid. Confirmed by my own testing anyway.


The FTP protocol does not support virtual hosts, all the FTP server knows is the IP you are connecting to, not the domain. For domains with a unique IP, this works fine, otherwise, you need to login as anonymous@domain.com so the FTP server can know which domain you are trying to log into.

Internet Explorer is buggy and does not allow users to log into anonymous virtual domains. With just about any other browser you may access them via ftp://anonymous@domain.com@ftp.domain.com.