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  1. #1
    Member bspiller's Avatar
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    Default Show IP Address Usage

    When I was checking my IP usages under "Show IP Address Usage" I noticed I have an IP using the FTP that isn't using anything else. However when I connect via FTP it links to my main servers IP. I'm curious as to why the ftp also looks as if it's bound to the other IP. As you can see in the screenshot the FTP is showing up on 174.133.216.170. The main server's IP is 174.133.216.162. Is there anything I can do to fix this or is this normal?
    Attached Thumbnails Attached Thumbnails Show IP Address Usage-issue.jpg  
    Last edited by bspiller; 09-07-2009 at 04:47 PM.

  2. #2
    Member alphaservers's Avatar
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    Lightbulb IP trace route

    Quote Originally Posted by bspiller View Post
    When I was checking my IP usages under "Show IP Address Usage" I noticed I have an IP using the FTP that isn't using anything else. However when I connect via FTP it links to my main servers IP. I'm curious as to why the ftp also looks as if it's bound to the other IP. As you can see in the screenshot the FTP is showing up on 174.133.216.170. The main server's IP is 174.133.216.162. Is there anything I can do to fix this or is this normal?
    The picture show me that You Still Use Shared IP And Your IP trace route in FTP Show Me Route IP in One Block Route IP its ok if shared IP but If you Own Have Dedicated IP into your WHM manager is not normally Ok

  3. #3
    Member bspiller's Avatar
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    .170 is not in use at all.. I deleted the IP and readded it and it still shows the ftp on it.

  4. #4
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    Default

    Try deleting the IP then restart ftp service, check IP usage again and if OK re add IP.

  5. #5
    cPanel Development cpanelkenneth's Avatar
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    If I'm understanding your post correctly, this is a bug resolved in cpanel 11.25. The problem is a remaining configuration file in /etc/proftpd. You should be able to manually remove the file.
    Kenneth
    Product Manager
    cPanel, Inc.

  6. #6
    Member bspiller's Avatar
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    Quote Originally Posted by cpanelkenneth View Post
    If I'm understanding your post correctly, this is a bug resolved in cpanel 11.25. The problem is a remaining configuration file in /etc/proftpd. You should be able to manually remove the file.
    What config file am I looking for? In my /etc/ directory all I have is a sub directory for /etc/proftpd/

  7. #7
    cPanel Development cpanelkenneth's Avatar
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    Quote Originally Posted by bspiller View Post
    What config file am I looking for? In my /etc/ directory all I have is a sub directory for /etc/proftpd/
    The configuration file for the account that had the dedicated IP address you removed. It should be something like /etc/proftpd/user.
    Kenneth
    Product Manager
    cPanel, Inc.

  8. #8
    Member bspiller's Avatar
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    Quote Originally Posted by cpanelkenneth View Post
    The configuration file for the account that had the dedicated IP address you removed. It should be something like /etc/proftpd/user.
    The account in question is deadlyse. It is still an active account. It is however on the IP 174.133.216.173 not 174.133.216.170. The IP for 174.133.216.170 is showing ftp.deadlyservers.com. The 174.133.216.173 is also a dedicated IP.

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