Hi,

One of my users gets faxes sent from myfax.com aka protus..

He gets reports of what was sent, so he can make sure he gets them all. He alerted me that he didn't receive 2 of them. After perusing logs I found that the 2 he got were from the same SMTP server, the 2 he didn't get were from different servers.. He does not have any filtering in place at all.. Thoughts?

2010-01-14 08:21:51 H=mail2-gur.protusfax.com [216.13.52.242] Warning: Sender rate 0.6 / 1h
2010-01-14 08:21:55 1NVPe3-0001vS-T4 H=mail2-gur.protusfax.com [216.13.52.242] Warning: "SpamAssassin as intercha detected message as NOT spam (3.0)"
2010-01-14 08:21:55 1NVPe3-0001vS-T4 <= NoReply@MyFax.com H=mail2-gur.protusfax.com [216.13.52.242] P=esmtp S=37256 id=201011430112_MabryMail_119434145@protus.com
2010-01-14 08:21:56 1NVPe3-0001vS-T4 => /dev/null <bill@interchange.ca> R=central_filter T=**bypassed**
2010-01-14 08:21:56 1NVPe3-0001vS-T4 Completed

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2010-01-14 08:23:29 H=mail1-7.protusfax.com [209.5.242.67] Warning: Sender rate 0.0 / 1h
2010-01-14 08:23:33 1NVPfd-0001yc-CG H=mail1-7.protusfax.com [209.5.242.67] Warning: "SpamAssassin as intercha detected message as NOT spam (1.2)"
2010-01-14 08:23:33 1NVPfd-0001yc-CG <= NoReply@MyFax.com H=mail1-7.protusfax.com [209.5.242.67] P=esmtp S=67415 id=201011430209_MabryMail_54580110@protus.com
2010-01-14 08:23:33 1NVPfd-0001yc-CG => bill <bill@interchange.ca> R=virtual_user T=virtual_userdelivery
2010-01-14 08:23:34 1NVPfd-0001yc-CG => interchange@bell.blackberry.net <bill@interchange.ca> R=lookuphost T=remote_smtp H=mx04.bis.na.blackberry.com [216.9.248.35]
2010-01-14 08:23:34 1NVPfd-0001yc-CG Completed

2010-01-14 13:04:35 H=mail3-gur.protusfax.com [216.13.52.243] Warning: Sender rate 0.0 / 1h
2010-01-14 13:04:39 1NVU3f-000Ach-A7 H=mail3-gur.protusfax.com [216.13.52.243] Warning: "SpamAssassin as intercha detected message as NOT spam (3.1)"
2010-01-14 13:04:39 1NVU3f-000Ach-A7 <= NoReply@MyFax.com H=mail3-gur.protusfax.com [216.13.52.243] P=esmtp S=37442 id=201011447075_MabryMail_112581245@protus.com
2010-01-14 13:04:39 1NVU3f-000Ach-A7 => /dev/null <bill@interchange.ca> R=central_filter T=**bypassed**
2010-01-14 13:04:39 1NVU3f-000Ach-A7 Completed
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2010-01-14 13:30:48 H=mail1-2.protusfax.com [209.5.242.12] Warning: Sender rate 0.0 / 1h
2010-01-14 13:30:53 1NVUT2-000BQP-PG H=mail1-2.protusfax.com [209.5.242.12] Warning: "SpamAssassin as intercha detected message as NOT spam (1.2)"
2010-01-14 13:30:53 1NVUT2-000BQP-PG <= NoReply@MyFax.com H=mail1-2.protusfax.com [209.5.242.12] P=esmtp S=37195 id=201011448648_MabryMail_58006634@protus.com
2010-01-14 13:30:55 H=smtp17.bis.na.blackberry.com [216.9.248.59] Warning: Sender rate 0.0 / 1h
2010-01-14 13:30:56 1NVUT2-000BQP-PG => bill <bill@interchange.ca> R=virtual_user T=virtual_userdelivery
2010-01-14 13:30:56 1NVUT2-000BQP-PG => interchange@bell.blackberry.net <bill@interchange.ca> R=lookuphost T=remote_smtp H=mx02.bis.na.blackberry.com [216.9.248.33]
2010-01-14 13:30:56 1NVUT2-000BQP-PG Completed