I'm not sure how to unblock somebody's ip address. Whats the various method's to unblocking there ip address?
I'm not sure how to unblock somebody's ip address. Whats the various method's to unblocking there ip address?
Well that would depend on how they are blocked!
There are many ways to block an IP address:
.htaccess control restrictions
blocking in the httpd.conf
hardware firewall
software firewall
mod_security
hosts.deny
proxy or network restrictions on the visitor
on the visitors own computer or ISP.
Bad firewall settings on the visitor's
own computer at home.
You need to know what the blocked visitor is actually seeing
when they try to connect and you need to review your log files
The most likely way they were banned would be through one of the common firewalls - either CSF or APF. With APF, you edit /etc/apf/apf.deny (I think) and restart; with CSF you can either edit /etc/csf/csf.deny and restart or do it through the WHM gui.
Both of these firewalls ban people who retry passwords multiple times, so that's the most likely cause of the bans.