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  1. #1
    Member
    Join Date
    Dec 2003
    Posts
    5

    Exclamation "Space Used" in WHM "Accounts List" shows an incorrect information

    WHM "Accounts List" shows 625 Meg in "Space Used" field, but the size olny of "public_html/mp3" is 889.46 Meg and the real size of accounts home dir is 1006 Meg. I have noticed this problem a long time ago and now it is not solved. Why?

  2. #2
    Member linux-image's Avatar
    Join Date
    Jun 2004
    Location
    India
    Posts
    1,185
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    /scripts/quotacheck

    that must help.

  3. #3
    Member
    Join Date
    Dec 2003
    Posts
    5

    Question

    I have tried it few times but it doesn't help.

  4. #4
    Member
    Join Date
    Oct 2001
    Posts
    92

    Default

    Check the ownership of the files located in the mp3 directory.

    If they aren't owned by the account user then they will not count towards the used space. The WHM/Cpanel count only includes files owned by the user.

    Most likely these files were uploaded via a script, and if they were they will take the same owner details from under which the script was run. If you are not running suexec or phpsuexec then the user will be 'nobody' (the user under which Apache runs).

    There's a couple of things you can do to get around this.

    Either enable suexec and phpsuexec so that all scripts run under the user (not an option to consider lightly - be sure to read up on the pros and cons) or set a cron job to periodically (as you see fit) change the ownership of files in this directory to that of the account owner.

  5. #5
    Member
    Join Date
    Jul 2004
    Posts
    24

    Default

    Have you tried /scripts/fixquotas ?

  6. #6
    Member
    Join Date
    Dec 2003
    Posts
    5

    Wink

    I have changed the ownership of the files located in the public_http directory and now it works correctly.

    Thank you all for help.

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