Spam Bar Filtering Disabled

[yroksqwxno]

Hi. From the cPanel page for the main user account I can add user-level filtering based on the Spam Bar. However, when the user logs in to webmail and selects "Email Filtering" and then to "Create a new Filter", the drop down menu options for "Spam Status", "Spam Bar" and "Spam Score" are disabled. They are only able to add filters for From, Subject, To, etc.

Why are the "Spam Status", "Spam Bar" and "Spam Score" options disabled for users to add?

Thanks.

[JJAC]

I have the same complaint. The only reason I am posting reply is so I can subscribe to the thread.