SSI errors

[rootuser]

when iam trying to run ssi pages to a particular client getting errors in my browser like

[an error occurred while processing this directive]

in the same time in server error log showing

unable to include file "../include/left.htm" in parsed file /home/myhome/public_html/directory/index.shtml

any fix .Thanks in advance.

[nickb]

may be rebuilding apache with previous config will help you as it did for me...

[rootuser]

may be rebuilding apache with previous config will help you as it did for me...

thanks nickb , but before rebuilding apache how can check is it a coding error or not, because only one client reported this eror.Thanks for your reply.

[nickb]

try serching the forum with ssi problem..

[PWSowner]

The include tag should look like this:
<!--#include virtual="/path/to/file.html" -->
starting with the / and the path being from your public_html folder, or web root.

[rootuser]

The include tag should look like this:
<!--#include virtual="/path/to/file.html" -->
starting with the / and the path being from your public_html folder, or web root.

Thanks PWSowner it is working fine, because of that info, i changed the code to
<!--#include virtual="/path/to/file.html" -->
Thanks again !

[PWSowner]

No problem. I had to figure that out myself a while back.