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  1. #1
    Registered User
    Join Date
    Mar 2009
    Posts
    2

    Default SSL Error

    Dear All,

    I am facing the following SSL error from last few days in our WHM/Cpanel , I tried different ways but not solved yet

    Please have a look at attached snap from my firefox .

    SSL Error-ssl-error.jpg

    Thanks for looking in to my post




    Cheers
    Bilal

  2. #2
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Mar 2008
    Location
    Detroit, MI
    Posts
    27
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    RX_RECORD_TOO_LONG usually means that the certificate was not installed properly. You may want to delete any .crt and .cabundle files for that domain from the server (they are located in /usr/share/ssl/certs), and then reinstall it.

    We've had the occasional similar problem fixed with this method.

  3. #3
    Registered User
    Join Date
    Mar 2009
    Posts
    2

    Default

    /usr/share/ssl/certs is not valid path on Cpanel installed machine


    I am using CentOS 5.2 with Cpanel


    so please provide me some accurate info

    thanks


    Bilal

  4. #4
    Member
    Join Date
    Apr 2009
    Posts
    230

    Default

    /usr/share/ssl/certs does exist on a cPanel server.
    However, you can also remove the SSL via WHM>>SSL/TLS>>Manage SSL Hosts and then try reinstalling it .

  5. #5
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Mar 2008
    Location
    Detroit, MI
    Posts
    27
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    If you installed the SSL through cPanel -> Security -> SSL/TLS Manager, I think the certificate gets stored in /home/USERNAME/ssl/cert (or something similar).

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