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  1. #1
    Member Chriz1977's Avatar
    Join Date
    Sep 2006
    Posts
    191

    Default SSL Error when logging into whm

    Hi

    When logging into whm/cpanel I get this error :

    server.xxxxx.com:2087 uses an invalid security certificate.
    The certificate is not trusted because the issuer certificate is unknown.
    (Error code: sec_error_unknown_issuer)

    I have an SSL cert issued by GlobalSign for my whm/cpanel so its not a self certified certificate.

    Anyone got any ideas why im still getting this error?

    Cheers
    Chriz
    When I was young I used to break Windows, Now Microsoft does it for me!

  2. #2
    Member
    Join Date
    Mar 2009
    Posts
    65

    Default

    Did you add the SSL to cPanel/WHM/Webmail Service? if you did and it isn't working. Restart the ssl service, if it still doesn't work, reinstall the certificate... if it still doesn't work contact the provider of the certificate.

  3. #3
    Member
    Join Date
    May 2008
    Posts
    1,203

    Default

    Which browser are you trying? Restart apache services and then retry. Also, make sure that the connection is allowed via 443 port (SSL port) in your personal firewall.

  4. #4
    Technical Product Specialist cPanelDavidG's Avatar
    Join Date
    Nov 2006
    Location
    Houston, TX
    Posts
    11,189
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Quote Originally Posted by thewebhosting View Post
    Which browser are you trying? Restart apache services and then retry. Also, make sure that the connection is allowed via 443 port (SSL port) in your personal firewall.
    Modifying settings for Apache will not affect pages served by cpsrvd such as the cPanel, WHM and Webmail interfaces.

    A SSL certificate for cpsrvd can be set by going to WHM -> Service Configuration -> Manage Service SSL Certificates.

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