SSL/Install

[stevejac]

I just got my wildcard cert. And was trying to install in, in WHM. I found a post (mini install) on how to do this, The only proble I am having, is when I created the request, I did not have an option for a user. But to do the install it asks for a user and will not complete the install without a user. And ideas would be great.
Thanks
SJ

[Trigger]

when you generated the CSR and ordered the certificate you would have had to supply a domain name. The User is the account username for the domain that you specify when you set up the domain in WHM.

[stevejac]

Ron,
It is a wildcard cert. so the domain is *.c2chosting.net, is that also going to be the user?
Thanks
SJ

[aby]

Ron,
It is a wildcard cert. so the domain is *.c2chosting.net, is that also going to be the user?
Thanks
SJ

I think user should be the username for the domain c2chosting.net

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Aby

[stevejac]

I tried that and got this error
an error or timeout occurred while processing this directive]
Any ideas
Thanks
SJ

[aby]

I tried that and got this error
an error or timeout occurred while processing this directive]
Any ideas
Thanks
SJ

Did you assign dedicated IP's to the subdomains also ?

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Aby

[stevejac]

I do not have a subdomain yet, I got the wildcard to cover what ever I make as a subdomain then I do make one. Now should I be doing this under WHM or under the account c2chosting.net ?
SJ

[aby]

I do not have a subdomain yet, I got the wildcard to cover what ever I make as a subdomain then I do make one. Now should I be doing this under WHM or under the account c2chosting.net ?
SJ

I think it should be under c2chosting.net. Also please verify the domain does have a dedicated IP and that is not use by any other domains. Please double check httpd.conf to confirm it.

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Aby

[stevejac]

Well I have 3 different domains using the same ip, I would guess I need to setup my server different. I would guess I need to have only c2chosting with a public ip and every domain should be setup as an addon domain under my account c2chosting.net.
Does this seem correct ?
I set every domain up with the same public ip address.
This must be my problem?
SJ

[aby]

Well I have 3 different domains using the same ip, I would guess I need to setup my server different. I would guess I need to have only c2chosting with a public ip and every domain should be setup as an addon domain under my account c2chosting.net.
Does this seem correct ?
I set every domain up with the same public ip address.
This must be my problem?
SJ

That is an issue though i am not sure it is the only issue in the installation of the certificate. The domain on which the certificate to be installed should have a dedicated IP. Though other domains are to be set up as an addon domain, it should have a dedicated IP for the wildcard cert to work. You may get the help from the certificate issuing authority. They will be able to help you more than anyone. I think now you need to RE-Key your certificate after assigning the dedicated IP and you should try installation with the re-issued certificate.

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Aby

[stevejac]

Thanks for your help, I did some looking around, and found what I was doing wrong. It was not and IP address problem, but when I was setting up the cert in WHM I was using *.c2chosting.net, for the domain, I needed to put the subdomain name in under the domain option. Once I did this it pulled the ip for me as well as the user. All I had to do was add the last key.
Thanks
Again
SJ

[aby]

Glad to know that it is working for you now. But still I believe the wild card certificates need separate IP for all the subdomains
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Aby