Stats only added for some addon domains

[thernes]

I have a customer on one of our servers who have added several addon domains to his account. The problem is that the sub-domains doesn't seem to be added properly, so that he can access stats for the addon-domains through his main account. What would I need to do to fix this?

thanks,

T

[JPC-Rizwan]

The stats for addon domains should normally be available under the subdomain they are hosted on, if they are not coming up then you will need to make sure all related configurations are correct or if these are new domains you can try re-adding them.

[thernes]

Well, the problem seems to be that the sub-domains are not generated for these domains. I guess I could try to re-add them, but I would prefer another solution (if there is one) as this is a client of mine who have several addon domains that are all live, so I would prefer to not have to delete them, add them and then restore a backup.

[cpanelkenneth]

By "sub-domains are not generated for these domains" what do you mean? Do the sub domains exist in httpd.conf ?