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  1. #1
    Member
    Join Date
    Mar 2005
    Posts
    19

    Default Stats Problem

    After I upgraded to the last CPanel, my stats stopped working. Running /scripts/runstatsonce produces the following error:

    This script requires cPanel 6.4.2 Build 11+
    Urchin webserver is not running
    Urchin scheduler is not running
    1
    ==> cPanel Log Daemon version 22.2
    ==> Shared RRDTOOL support enabled
    ==> Ignoring lastrun files and running all stats now
    ==> cpanellogd will exit after stats have run
    Any suggestions on fixing this?

  2. #2
    Member
    Join Date
    Jun 2004
    Location
    Southern California
    Posts
    255

    Default Having the same problems.

    Once I updated to apache 2. and php5 using EA3, my stats stopped working for all sites/accounts.

    I get the same error as markerpower.
    Last edited by t9clkclnr; 09-20-2007 at 03:17 PM.

  3. #3
    cPanel Development cpanelkenneth's Avatar
    Join Date
    Apr 2006
    Posts
    3,788
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Immediatley after executing /scripts/runstatsonce what does
    Code:
    # ps ax | grep -i logd
    output?

    It should be something like:

    Code:
    root@mundane [/var/cpanel]# ps ax | grep -i logd
     1858 ?        SN     0:02 cpanellogd - sleeping for logs
     2932 ?        Ss     0:12 syslogd -m 0
     2936 ?        Ss     0:00 klogd -x
     6413 pts/0    S+     0:00 grep -i logd
    root@mundane [/var/cpanel]#
    Which shows it's processing stats for a user.

  4. #4
    Member
    Join Date
    Jun 2004
    Location
    Southern California
    Posts
    255

    Default here it is:

    11862 pts/0 S+ 0:00 grep -i logd
    13207 ? SN 0:07 cpanellogd - sleeping for logs
    26042 ? Ss 1:38 syslogd -m 0
    26046 ? Ss 0:05 klogd -x

    however, all stats on my server processed last on 9/13/2007 which is when I upgraded to Apache 2, and php5, using CURRENT settings on this particular box.

    Even running runstatsonce, or runweblogs, nothing is changed for users stats.

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