Community Forums
Connect with us on LinkedIn
Community Notice
+ Reply to Thread
Results 1 to 13 of 13
  1. #1
    Member
    Join Date
    Mar 2005
    Posts
    16

    Default Stats stopped running

    I have a problem where stats have stopped running for one of my websites, even though its still logging fine.

    Does anyone know a way to see why this is happening?

    Thanks

    Ethan

  2. #2
    Member bijo's Avatar
    Join Date
    Aug 2004
    Location
    India
    Posts
    475

    Default

    Hello,

    Did you check the size of the apache logs? . If no check it first.

    Try the following scripts

    /scripts/runweblogs
    Bijo
    Yahoo: "bijo505"
    Msn: "bijo_baby@hotmail.com"
    AIM: "bijobaby"

    http://slashome.com

  3. #3
    Member
    Join Date
    Mar 2005
    Posts
    16

    Default

    I'm showing enough free space on my disks. I'm trying to do runweblogs but it seems to freeze at "About to fork()"

    /usr is at 52% on this system

  4. #4
    Member bijo's Avatar
    Join Date
    Aug 2004
    Location
    India
    Posts
    475

    Default

    Hello,

    What is the size of apache logs?. I mean, access and error log. If the size is more than 2 GB , empty it. And also check the domlogs of that user. If the size is big, empty it and rerun the script
    Bijo
    Yahoo: "bijo505"
    Msn: "bijo_baby@hotmail.com"
    AIM: "bijobaby"

    http://slashome.com

  5. #5
    Member
    Join Date
    Mar 2005
    Posts
    16

    Default

    Quote Originally Posted by bijo
    Hello,

    What is the size of apache logs?. I mean, access and error log. If the size is more than 2 GB , empty it. And also check the domlogs of that user. If the size is big, empty it and rerun the script
    Did both, still freezing on fork()

    This is slightly annoying

  6. #6
    Member
    Join Date
    Mar 2005
    Posts
    16

    Default

    OK, it appears it is now running. I'll see if it updates tonight.

  7. #7
    Member
    Join Date
    Mar 2005
    Posts
    16

    Default

    Further question:

    Bandwidth stats have never worked correctly. Is there a trick to getting it working? I just upgraded to the CURRENT release.

  8. #8
    aby
    aby is offline
    Member aby's Avatar
    Join Date
    May 2005
    Location
    India
    Posts
    638

    Lightbulb

    Quote Originally Posted by ethank
    Further question:

    Bandwidth stats have never worked correctly. Is there a trick to getting it working? I just upgraded to the CURRENT release.

    Can you pleaseconfirm whether the bandwidth stat is not working foe any of the domains or the issues is with a particular domain. Anyway
    Checkout for the permision of

    /var/cpanel/bandwidth
    Aby

    MSN "abyvarghese007"
    Yahoo " abyattaikkulathu"

    http://slashome.com

  9. #9
    Member
    Join Date
    Mar 2005
    Posts
    16

    Default

    Quote Originally Posted by aby
    Can you pleaseconfirm whether the bandwidth stat is not working foe any of the domains or the issues is with a particular domain. Anyway
    Checkout for the permision of

    /var/cpanel/bandwidth
    Bandwidth doesn't work for any of the accounts. It shows 101 megs for my main account (murmurs.com) whch had near a terrabyte of data transfer last month.

    For that directory:

    Code:
    drwx--x--x    2 root     wheel        4096 Aug 24 19:41 bandwidth/

  10. #10
    Member
    Join Date
    Dec 2003
    Location
    Ribeirao Preto, Brazil
    Posts
    66

    Default

    Some sites on my 2 servers are getting some errors on Stats..

    On cpanel the used traffic is 0.00MB
    On Whm is showed correctly, but on cpanel not.

    And when i tryed to run manually:

    /scripts/runweblogs USERNAME
    this is showed:

    About to fork() [ALL DOMAINS: ]

    Its not normal, should show the domains of that account.

    Someone knows how to fix this?

    Thanks!

  11. #11
    Member
    Join Date
    Oct 2003
    Posts
    130

    Default

    I got the same error on one machine.

    --> WHM
    --> Statistics Software Configuration

    message on the right :

    The server is having trouble keeping up with your statistics processing schedule. You should increase the time between statistic generation, or upgrade the server. If you have recently decreased the time between statistic generation, you may wish to wait that amount of time to see if the server will catch up before changing back.

    Never seen this error before.

    /scripts/runweblogs

    is hanging here

    About to fork() for username [ALL DOMAINS: ]

    /scripts/upcp --force
    and
    /scripts/fixeverything
    are not able to fix that problem.

  12. #12
    Member
    Join Date
    Dec 2003
    Location
    Ribeirao Preto, Brazil
    Posts
    66

    Default

    Now the same problem on Two servers and looks like is appeanring on third..

    We pay cpanel to make us lose clients.. great!

  13. #13
    cPanel Partner NOC cPanel Partner NOC Badge Alexandre's Avatar
    Join Date
    Jan 2004
    Location
    U.S.A.
    Posts
    19

    Smile The same problem stats are not updated

    The same problem stats are not updated

    /scripts/runweblogs pdfconv
    Log checker loaded ok..
    ==> WARNING: configured processor count does not match
    ==> actual processor count (4)! Running stats programs
    ==> on this system may cause excessive load!
    ==> You should set extracpus=0 in /var/cpanel/cpanel.config if this is not ok.
    ==> cPanel Log Daemon version 22.0
    ==> Shared RRDTOOL support enabled
    Processing pdfconv...
    Run Logs pdfconv,pdf-convert.com,167772160000,
    LANGUAGE: english /usr/local/cpanel/lang/.english
    Update status for /var/cpanel/bandwidth/pdfconv-http.rrd: (123)
    Processing exim stats for pdfconv.......Done
    Update status for /var/cpanel/bandwidth/pdfconv-all.rrd: (123)
    LANGUAGE: english /usr/local/cpanel/lang/.english
    WEBLANG english
    Archive Status: 0
    About to fork() for pdfconv [ALL DOMAINS: ]
    Travellin' somewhere, could be anywhere
    There's a coldness in the air, but I don't care.
    We drift deeper into the sound, life goes on,
    We drift deeper into the sound, feeling strong
    So bring it on, so bring it on

Similar Threads & Tags
Similar threads

  1. FTP not running, how I can tell the reason it stopped?
    By marcz908 in forum New User Questions
    Replies: 2
    Last Post: 02-15-2009, 04:16 AM
  2. Stats stopped working
    By jcallery in forum cPanel and WHM Discussions
    Replies: 26
    Last Post: 05-01-2006, 02:49 AM
  3. All stats stopped running
    By riffer in forum cPanel and WHM Discussions
    Replies: 3
    Last Post: 04-25-2006, 05:13 AM
  4. Webalizer stats stopped
    By apc1 in forum cPanel and WHM Discussions
    Replies: 0
    Last Post: 11-27-2005, 12:29 PM
  5. Stats Stopped Working
    By VH-Robert in forum cPanel and WHM Discussions
    Replies: 1
    Last Post: 10-20-2003, 01:17 PM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube