Still Problems With Mail Troubleshooter

[howard111]

To resolve the problem I was having running Mail Troubleshooter on Webhost Manager, Mr. Bdraco (administrator) suggested that I run

/scripts/installgd

I did this, but still received the same errors when running Mail Troubleshooter
as follows:

Legend
Mail Routing Error
Filter/Alias File
SMTP Destination


When I ran /scripts/installgd the below information was returned during my ssh session on the server, which appears to have some error that I do not comprehend.
NEED MORE HELP AND SUGGESTIONS:


Where is libgd installed? [/usr/lib] located libgd

Please choose the features that match how libgd was built:
Build JPEG support? [y] y
Build FreeType support? [y] y
Build XPM support? [y] y

If you experience compile problems, please check the @INC, @LIBPATH and @LIBS
arrays defined in Makefile.PL and manually adjust, if necessary.

Checking if your kit is complete...
Looks good
Unrecognized argument in LIBS ignored: 'libgd/lib'
Writing Makefile for GD
cp qd.pl blib/lib/qd.pl
cp GD.pm blib/lib/GD.pm
AutoSplitting blib/lib/GD.pm (blib/lib/auto/GD)
cp GD/Polyline.pm blib/lib/GD/Polyline.pm
/usr/bin/perl -I/usr/lib/perl5/5.6.1/i686-linux -I/usr/lib/perl5/5.6.1 /usr/lib/
perl5/5.6.1/ExtUtils/xsubpp -typemap /usr/lib/perl5/5.6.1/ExtUtils/typemap -typ
emap typemap GD.xs > GD.xsc && mv GD.xsc GD.c
cc -c -Ilocated libgd/include -I/usr/local/include -I/usr/local/include/gd -fno-
strict-aliasing -I/usr/local/include -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64
-O2 -DVERSION=\"2.07\" -DXS_VERSION=\"2.07\" -fpic -I/usr/lib/perl5/5.6.1/i686
-linux/CORE -DHAVE_JPEG -DHAVE_FT -DHAVE_XPM GD.c
cc: libgd/include: No such file or directory
GD.xs: In function `XS_GD__Image_stringFT':
GD.xs:1777: structure has no member named `charmap'
GD.xs:1783: `gdFTEX_CHARMAP' undeclared (first use in this function)
GD.xs:1783: (Each undeclared identifier is reported only once
GD.xs:1783: for each function it appears in.)
GD.xs:1785: structure has no member named `charmap'
GD.xs:1785: `gdFTEX_Unicode' undeclared (first use in this function)
GD.xs:1787: structure has no member named `charmap'
GD.xs:1787: `gdFTEX_Shift_JIS' undeclared (first use in this function)
GD.xs:1789: structure has no member named `charmap'
GD.xs:1789: `gdFTEX_Big5' undeclared (first use in this function)
make: *** [GD.o] Error 1
/usr/bin/make -- NOT OK
Running make install
make had returned bad status, install seems impossible
File::Spec is up to date.
Digest::MD5 is up to date.
Compress::Zlib is up to date.
Archive::Tar is up to date.
Data:umper is up to date.
Net::Telnet is up to date.
Net::Cmd is up to date.
Term::ReadKey is up to date.
Term::ReadLine::Perl is up to date.
CPAN::WAIT is up to date.
CPAN is up to date.
Tree::MultiNode is up to date.
perlmod--Install done
root@smf [~]#

cPanel.net Support Ticket Number:

[cpanelnick]

Please try this.

/scripts/updatenow
/scripts/installgd

cPanel.net Support Ticket Number:

[howard111]

Dear Administrator:

Thank you for the fix. It appears to work fine now.

Howard Brooks

cPanel.net Support Ticket Number:

[creos]

I'm having this problem.


I ran sysup and install gd gives this error. I'm using

WHM 7.0.5
Cpanel 7.0.5-E15
FreeBSD 4.7-RELEASE


Removing previously used /home/.cpan/build/GD-2.07

CPAN.pm: Going to build L/LD/LDS/GD-2.07.tar.gz


NOTICE: This module requires libgd 2.0.12 or higher.
it will NOT work with earlier versions.
See www.cpan.org for versions of GD that are compatible
with earlier versions of libgd.

Type perl Makefile.PL -h for command-line option summary

Where is libgd installed? [/usr/lib]

Please choose the features that match how libgd was built:
Build JPEG support? [y]
Build FreeType support? [y]

If you experience compile problems, please check the @INC, @LIBPATH and @LIBS
arrays defined in Makefile.PL and manually adjust, if necessary.

Checking if your kit is complete...
Looks good
Writing Makefile for GD
cp qd.pl blib/lib/qd.pl
cp GD.pm blib/lib/GD.pm
AutoSplitting blib/lib/GD.pm (blib/lib/auto/GD)
cp GD/Polyline.pm blib/lib/GD/Polyline.pm
/usr/bin/perl -I/usr/lib/perl5/5.6.1/i386-freebsd -I/usr/lib/perl5/5.6.1 /usr/lib/perl5/5.6.1/ExtUtils/xsubpp -typemap /usr/lib/perl5/5.6.1/ExtUtils/typemap -typemap typemap GD.xs > GD.xsc && mv GD.xsc GD.c
cc -c -I/usr/local/include -I/usr/local/include/gd -fno-strict-aliasing -I/usr/local/include -O -DVERSION=\"2.07\" -DXS_VERSION=\"2.07\" -DPIC -fpic -I/usr/lib/perl5/5.6.1/i386-freebsd/CORE -DHAVE_JPEG -DHAVE_FT GD.c
GD.xs: In function `XS_GD__Image_stringFT':
GD.xs:1777: structure has no member named `charmap'
GD.xs:1783: `gdFTEX_CHARMAP' undeclared (first use in this function)
GD.xs:1783: (Each undeclared identifier is reported only once
GD.xs:1783: for each function it appears in.)
GD.xs:1785: structure has no member named `charmap'
GD.xs:1785: `gdFTEX_Unicode' undeclared (first use in this function)
GD.xs:1787: structure has no member named `charmap'
GD.xs:1787: `gdFTEX_Shift_JIS' undeclared (first use in this function)
GD.xs:1789: structure has no member named `charmap'
GD.xs:1789: `gdFTEX_Big5' undeclared (first use in this function)
*** Error code 1

Stop in /usr/home/.cpan/build/GD-2.07.
/usr/bin/make -- NOT OK
Running make install
make had returned bad status, install seems impossible
perlmod--Install done
GD installed ok


Any suggestions?

cPanel.net Support Ticket Number:

[computerclone]

i tried the fix

/scripts/updatenow
/scripts/installgd

and still no change. no information is given to help resolve an issue

[njak]

I also have a problem with the Mail Troubleshooter. I don't get an error - but it doesn't do a trace. It will show me the first step only whether I am testing a forwarder or a POP.

I ran the two commands:

/scripts/updatenow
/scripts/installgd

And they ran successfully, but nothing changed with the Mail Troubleshooter.

Any ideas?

[sneader]

I just figured that the Mail Trace was some dumb feature that never worked. I've never seen mine do anything but list the first step, no matter what e-mail address is entered. Let me know if you actually get this to do something!

- Scott