strange issue with webmail - no icons to select!

**kie** · 05-02-2003 06:16 AM

Hi

I have a strange problem. If I go to mydomain.com/webmail then I get to the usual page where you can select Neomail or Horde, except that the icons for Neomail or Horde are missing. So I can't click anything and therefore can't get into Neomail or Horde.

The actual email accounts are fine as I can access them as normal via pop3. But webmail can't be accessed...

**hostcp3** · 05-02-2003 11:13 PM

Hello

we have had a support ticket in for over a week on this issue.

you prob will find that its the same when accessing the mail account inside cpanel as well.

for our clients we have a work around for now

put a blank text file called mail in any account public_html which wishes to login to webmail

then put a redirect from the horde address http://yoursite.com:2095/horde/index.php to

http://www.website.com/mail

actually the above works great and our clients love it because its a direct login to horde instead of going to that first page.

**shaun** · 05-02-2003 11:56 PM

which theme you using?

**hostcp3** · 05-03-2003 12:04 AM

We are using xskin, but this problem exists server wide on other skins including default.

At first one server and then the plague moved to other servers, lol

**shaun** · 05-03-2003 12:15 AM

what build?

**hostcp3** · 05-03-2003 02:50 AM

WHM 6.2.0
Cpanel 6.4.0-S16
RedHat 7.3

I know its a difficult one to diagnose because the support ticket has been esculated twice and now waiting for Nick to do.

Re-installed exim and a few other things but nothing puts those icons there.

**shaun** · 05-03-2003 04:39 AM

try running layer2 manually, it''s possible that the rsync of the themes got fubar'd.

**ameen** · 09-21-2003 04:26 AM

Having the same problem with this.

RH9 Latest Stable Build, webmail page is blank, 2095/horde/index.php works fine...

Makes no sense!
Anyone find a fix?

cPanel.net Support Ticket Number:

**kie** · 09-21-2003 05:04 AM

It works for me now, if I go to http://mydomain.com:2095/

Don't know if this is because cpanel was upgraded or what as the problem was a long time ago

cPanel.net Support Ticket Number:

**Shneur** · 12-29-2003 04:57 PM

I'm having this problem too on a new server with RHEL 3 and latest CPanel build 8.5.5 R20

any fix?

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