Community Forums
Connect with us on LinkedIn
+ Reply to Thread
Results 1 to 10 of 10
  1. #1
    kie
    kie is offline
    Member
    Join Date
    Apr 2003
    Posts
    5

    Default strange issue with webmail - no icons to select!

    Hi

    I have a strange problem. If I go to mydomain.com/webmail then I get to the usual page where you can select Neomail or Horde, except that the icons for Neomail or Horde are missing. So I can't click anything and therefore can't get into Neomail or Horde.

    The actual email accounts are fine as I can access them as normal via pop3. But webmail can't be accessed...

  2. #2
    Member
    Join Date
    Jun 2002
    Posts
    156

    Default

    Hello

    we have had a support ticket in for over a week on this issue.

    you prob will find that its the same when accessing the mail account inside cpanel as well.


    for our clients we have a work around for now

    put a blank text file called mail in any account public_html which wishes to login to webmail

    then put a redirect from the horde address http://yoursite.com:2095/horde/index.php to

    http://www.website.com/mail

    actually the above works great and our clients love it because its a direct login to horde instead of going to that first page.

  3. #3
    cPanel Partner NOC This forum account has been confirmed by cPanel staff to represent a vendor.cPanel Partner NOC Badge
    Join Date
    Nov 2001
    Location
    San Clemente, Ca
    Posts
    703

    Default

    which theme you using?
    Shaun Reitan
    NDCHost.com - cPlicensing.net - ProVPS.com
    Contact us for your cPanel Licensing needs! We Price Match, We provide Support, We take care of our customers!

  4. #4
    Member
    Join Date
    Jun 2002
    Posts
    156

    Default

    We are using xskin, but this problem exists server wide on other skins including default.

    At first one server and then the plague moved to other servers, lol

  5. #5
    cPanel Partner NOC This forum account has been confirmed by cPanel staff to represent a vendor.cPanel Partner NOC Badge
    Join Date
    Nov 2001
    Location
    San Clemente, Ca
    Posts
    703

    Default

    what build?
    Shaun Reitan
    NDCHost.com - cPlicensing.net - ProVPS.com
    Contact us for your cPanel Licensing needs! We Price Match, We provide Support, We take care of our customers!

  6. #6
    Member
    Join Date
    Jun 2002
    Posts
    156

    Default

    WHM 6.2.0
    Cpanel 6.4.0-S16
    RedHat 7.3


    I know its a difficult one to diagnose because the support ticket has been esculated twice and now waiting for Nick to do.

    Re-installed exim and a few other things but nothing puts those icons there.

  7. #7
    cPanel Partner NOC This forum account has been confirmed by cPanel staff to represent a vendor.cPanel Partner NOC Badge
    Join Date
    Nov 2001
    Location
    San Clemente, Ca
    Posts
    703

    Default

    try running layer2 manually, it''s possible that the rsync of the themes got fubar'd.
    Shaun Reitan
    NDCHost.com - cPlicensing.net - ProVPS.com
    Contact us for your cPanel Licensing needs! We Price Match, We provide Support, We take care of our customers!

  8. #8
    Member
    Join Date
    Apr 2002
    Posts
    19

    Default

    Having the same problem with this.

    RH9 Latest Stable Build, webmail page is blank, 2095/horde/index.php works fine...

    Makes no sense!
    Anyone find a fix?

    cPanel.net Support Ticket Number:

  9. #9
    kie
    kie is offline
    Member
    Join Date
    Apr 2003
    Posts
    5

    Default

    It works for me now, if I go to http://mydomain.com:2095/

    Don't know if this is because cpanel was upgraded or what as the problem was a long time ago

    cPanel.net Support Ticket Number:

  10. #10
    Member
    Join Date
    Aug 2003
    Posts
    21

    Default

    I'm having this problem too on a new server with RHEL 3 and latest CPanel build 8.5.5 R20

    any fix?

Similar Threads & Tags
Similar threads

  1. Webmail [Possible to select default?] [moved]
    By fuBar. in forum E-mail Discussions
    Replies: 2
    Last Post: 08-23-2006, 03:43 AM
  2. give ads to select users or under a select user
    By kistler in forum cPanel and WHM Discussions
    Replies: 2
    Last Post: 03-28-2006, 06:00 AM
  3. webmail icons-links disappeared
    By webmastering in forum cPanel and WHM Discussions
    Replies: 2
    Last Post: 12-14-2005, 03:29 AM
  4. Select or Not Select PHP SueExec Support, that's the question...
    By Hueznar in forum cPanel and WHM Discussions
    Replies: 7
    Last Post: 06-12-2004, 09:12 AM
  5. Icons issue in cpanel
    By redhatguy in forum cPanel and WHM Discussions
    Replies: 2
    Last Post: 08-11-2003, 09:09 AM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube