sub domain question

[shann]

I added a subdomain and works fine, but it is not listing in control panel. I checked userdomains, tusteddomains, httpd.conf and local domains files, all seems to be correct. Do I need to check any other files?

[randomuser2]

when you added it, did you type "sub." in the box before clicking the Add button, or did you just type "sub"? cPanel will stupidly allow you to add a "." in there, creating subdomain.com (instead of sub.domain.com), which will not show up in cPanel anywhere.

[shann]

Thank you for your reply I just provided "sub" in the filed and it is really strange. Do you have any other suggestions?

[randomuser2]

well, I can't say what will fix it, but I'd probably try removing and re adding it. To delete it if it doesn't show up in the dropdown menu, I call the delete URL direct, like this:

https://domain.com:2083/frontend/x2/subdomain/dodeldomain.html?domain=sub_domain.com

where "sub" is what you entered into the field.

That's worked for me, but I can't say it won't cause a complete cPanel meltdown. We all know how fragile and delicate cPanel really is. Blink at it and it buckles some days.