Subdomains randomly not working

[Trel]

for some reason subdomains randomly don't work in the subdomain form of sub.domain.com but domain.com/sub does, and it's well over three weeks since the creation of the sub.

cPanel.net Support Ticket Number:

[Trel]

now its still doing it but some subs work while others don't. please help me here.

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[Trel]

now sometimes it's

domain works, subs don't, ftp does
domain doesn't, subs do, ftp doesn't
domain doesn't, subs don't, ftp does

and any combination of the above.
no matter what, one always works.

cPanel.net Support Ticket Number:

[jamesbond]

Originally posted by Trel
now sometimes it's

domain works, subs don't, ftp does
domain doesn't, subs do, ftp doesn't
domain doesn't, subs don't, ftp does

and any combination of the above.
no matter what, one always works.

cPanel.net Support Ticket Number:

Check if your nameservers are set up correctly.
You might not have set up A-records for your nameservers.

cPanel.net Support Ticket Number:

[meposter]

Originally posted by Trel
now sometimes it's

domain works, subs don't, ftp does
domain doesn't, subs do, ftp doesn't
domain doesn't, subs don't, ftp does

and any combination of the above.
no matter what, one always works.

cPanel.net Support Ticket Number:

Youc an also try restaring Bind on your main and secondary DNS servers. This will ususally do the trick for us.

cPanel.net Support Ticket Number:

[Trel]

Originally posted by meposter
Youc an also try restaring Bind on your main and secondary DNS servers. This will ususally do the trick for us.

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What are A records and what is Bind.


I'm just a client and I'm not sure what this all means.

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[Trel]

is there anything I can do from a client side?

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[internetfab]

no, but you can tell your host to check the above stated answers. They should know what to do.

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