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  1. #1
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    Default sudden error 500 error in cpanel hosted TYPO 3

    Hello,

    I'm getting a 500 Internal Server Error when trying to access a TYPO 3 site hosted in cpanel.

    I have tried all the recipes and workarounds but unfortunately nothing worked out.
    It should be something with the cpanel since there was no modifications on the affected site.

    Any ideas or thoughts are more than welcome.



    Code:
    Cpanel version: 11.30.2.1
    
    PHP 5.2.17 (cli)
    Zend Engine v2.2.0
    ionCube PHP Loader v3.3.20
    Zend Optimizer v3.3.9

  2. #2
    cPanel Product Evangelist Infopro's Avatar
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    Default Re: sudden error 500 error in cpanel hosted TYPO 3

    Check permissions and owner on files for the site to make sure they are correct.
    How was typo3 installed, manually or via Fantastico or some other installer?
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  3. #3
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    Default Re: sudden error 500 error in cpanel hosted TYPO 3

    Quote Originally Posted by Infopro View Post
    Check permissions and owner on files for the site to make sure they are correct.
    How was typo3 installed, manually or via Fantastico or some other installer?
    I have triple-check the ownership and permissions of files.
    Typo3 was installed manually.

    Thanks for your reply.
    Last edited by palav0s; 08-05-2011 at 10:21 AM.

  4. #4
    cPanel Product Evangelist Infopro's Avatar
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    Default Re: sudden error 500 error in cpanel hosted TYPO 3

    Typo3 was installed manually as I can see for the .fantasticodata
    I'm sorry I don't understand this comment. Can you clarify please?
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  5. #5
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    Default Re: sudden error 500 error in cpanel hosted TYPO 3

    Typo3 is installed manually.

  6. #6
    cPanel Product Evangelist Infopro's Avatar
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    Default Re: sudden error 500 error in cpanel hosted TYPO 3

    Thanks.

    I have triple-check the ownership and permissions of files.
    What are the permissions on the folders, 777? Is the server using SuPHP do you know?

    Also, what are permissions on public_html?
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  7. #7
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    Default Re: sudden error 500 error in cpanel hosted TYPO 3

    The server is using suPHP and I have checked that the folders are with permission 755.

    public_html: 750

  8. #8
    cPanel Product Evangelist Infopro's Avatar
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    Default Re: sudden error 500 error in cpanel hosted TYPO 3

    Have you checked your error logs for clues? You might try accessing the site and then view the error log in that accounts cPanel.
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  9. #9
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    Default Re: sudden error 500 error in cpanel hosted TYPO 3

    The only error that I get is:
    Code:
    Premature end of script headers: index.php

  10. #10
    cPanel Product Evangelist Infopro's Avatar
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    Default Re: sudden error 500 error in cpanel hosted TYPO 3

    Find the .htaccess file on the account and rename it to disable it being read. Renaming it to .htaccess.txt will work. Try accessing the site again. Also, what are permissions on that index.php?
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  11. #11
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    Default Re: sudden error 500 error in cpanel hosted TYPO 3

    I renamed already the .htaccess didn't work.
    Permissions of index.php: 644

  12. #12
    cPanel Product Evangelist Infopro's Avatar
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    Default Re: sudden error 500 error in cpanel hosted TYPO 3

    Strange indeed. Do you have root access to this server?
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  13. #13
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    Default Re: sudden error 500 error in cpanel hosted TYPO 3

    Very strange.

    I have used an old backup.. not so nice option, but at least works at the time.
    Last edited by palav0s; 08-05-2011 at 11:53 AM.

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