Community Forums
Connect with us on LinkedIn
+ Reply to Thread
Results 1 to 2 of 2
  1. #1
    Member
    Join Date
    Jan 2010
    Posts
    16

    Default Support Submission

    This is regarding the part where we Log into cpanel and click on "Contact" or "Help - Contact Customer Support".

    I would like to disable this, and know can be done via
    WHM: Main -> Packages -> Feature Manager
    WHM: Main -> Support -> Configure Customer Contact

    Due to the number of servers that we have, please let us know if this can be disabled via terminal and the associated files .

    Thanks

  2. #2
    cPanel Staff cPanelTristan's Avatar
    Join Date
    Oct 2010
    Location
    somewhere over the rainbow
    Posts
    6,305
    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: Support Submission

    Hello tuxer,

    For the Support System Submission option in WHM > Packages > Feature Manager default list, you can find it at:

    /var/cpanel/features/default

    The option to set it off would be:

    Code:
    cpanelpro_support=0
    For the Configure Customer Contact area, that isn't normally setup anyway unless configured, so if you aren't wanting to have it enabled to begin with, you'd only need to use the Feature Manager to disable it as described above.

    Thanks!
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Forums Technical Analyst, cPanel Tech Support

    Submit a ticket | Check an existing ticket

Similar Threads & Tags
Similar threads

  1. website submission
    By chloe123 in forum New User Questions
    Replies: 2
    Last Post: 02-05-2010, 04:45 AM
  2. Support System Submission
    By sweetz in forum New User Questions
    Replies: 1
    Last Post: 03-24-2008, 09:48 AM
  3. cPanel Support submission System
    By rmorock in forum cPanel and WHM Discussions
    Replies: 0
    Last Post: 01-06-2008, 07:41 PM
  4. Configure Support Requestion Submission PIPE SYNTAX
    By jbhasman in forum New User Questions
    Replies: 0
    Last Post: 01-03-2007, 03:18 PM
  5. problem in "Configure Support Request Submission"
    By mad4host in forum cPanel and WHM Discussions
    Replies: 1
    Last Post: 07-19-2006, 10:15 AM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube