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  1. #1
    Member
    Join Date
    Jun 2009
    Posts
    10

    Default Suspend/Unsuspend Acct Problem

    Hello,

    Im having a problem with suspend/unsuspend functions. When i try to unsuspend an acct, i got an error which is :


    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    The user 'xxxx' is not suspended (password is not locked).
    If this account is partially suspended, suspend the account
    to make the account fully suspended before unsuspending.
    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    And not all suspended acct is not listed in "Suspended Account List".

    And most of the suspended acct is not suspended actually, the website still can be reached. But the users cannot login to their cpanel.

    Help me...

    Thanks in advance..

  2. #2
    Member kimper's Avatar
    Join Date
    Oct 2010
    Location
    Montreal, Canada
    Posts
    12

    Default Re: Suspend/Unsuspend Acct Problem

    Just follow what it was said.
    Re-Suspend the account, and unsuspend them.
    Follow Michel Kimper on Twitter : mkimper
    Project Manager with MonHosteur
    Web Hosting Industry Expert since 2004

  3. #3
    Member
    Join Date
    Oct 2010
    Posts
    14

    Default Re: Suspend/Unsuspend Acct Problem

    What do you do when you resuspend them then unsuspend them and it still says suspended when you go to the domain?
    Cut Above Host
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