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Thread: Suspending an account over quota - bug?

  1. #1
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    Default Suspending an account over quota - bug?

    This appears to be a bug that was introduced in cPanel 11.32.

    I have tested this with 11.32.3.19.

    If an account is over it's quota limit and you suspend the account, the .htaccess file for the account's DocumentRoot does not get properly created and suspension redirection does not take place. Apparently the process tries to create the .htaccess file as the account owner, which does not have enough quota room available to create files.

    Testing this with cPanel 11.30 (11.30.6.7) does not show the same results. With cPanel 11.30 the .htaccess file is created properly even if the account is over its quota limit at the time of suspension.

  2. #2
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    Default Re: Suspending an account over quota - bug?

    Nice find sparek-3. Time to give it a try on a test account

  3. #3
    Member Yehzo's Avatar
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    Default Re: Suspending an account over quota - bug?

    Nice find. Ill have to look into that soon.
    ~ Joshua @Yehzo
    Check out my site - Yehzo.com

  4. #4
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    Default Re: Suspending an account over quota - bug?

    This appears to still be present in 11.32.3.23

  5. #5
    cPanel Product Evangelist Infopro's Avatar
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    Default Re: Suspending an account over quota - bug?

    Quote Originally Posted by sparek-3 View Post
    This appears to still be present in 11.32.3.23
    The best place to report this sort of thing is here:
    http://go.cpanel.net/bugs

    Thanks!

  6. #6
    cPanel Staff cPanelTristan's Avatar
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    Default Re: Suspending an account over quota - bug?

    We are already aware of this case. We have internal case 58663 in regards to it. I've tagged the forum thread to the case.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Technical Analyst III, Forums Specialist, cPanel Tech Support

    Submit a ticket | Check an existing ticket

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