Terminate Accounts Function

[BobbyDouglas]

There seems to be quite a large issue with the terminate accounts function in WHM.

The issue comes up when the page does not complete loading. After you click the button to termincate the account, you have to wait for the page to reload and complete its action before it is fully deleted. Any interruption in this can cause issues.

A lot of people have made this a problem, and some hosts have actually taken the time to remove this function from their WHM accounts.

Something should be done so all you do is click the terminate account button and move on with other things. Maybe set it up so when you click the button, it sends a packet somewhere on the server that manages the deletion of the accounts. That way the actual WHM account doesn't sit there and wait for the account to be deleted.

[electric]

Agreed. Some folks will say that there is no problem with the terminate account feature.. however, we have personally had problems in the past from corrupted files resulting from clicking away from the "terminate account" screen as it was being processed.

I never understood why they didn't just add a queue entry to a cron job that runs every 1 minute, or something similar. This way, it's possible to add the entry to cron, and cron will simply run the delete jobs at a predefined interval.

[Sinewy]

It could due to be a faulty grpck that is issued upon termination of an account. Upgrading to the latest RELEASE/CURRENT/EDGE builds will resolve this.

[BobbyDouglas]

Well the my host said that doesn't really matter, and it is just the way whm handles deletions.

[BobbyDouglas]

Bump... Does the staff ever chime in here?

[DigitalN]

Originally Posted by BobbyDouglas

Bump... Does the staff ever chime in here?

If you have a feature request - http://bugzilla.cpanel.net/ is the place for that.

cPanel staff will rarely comment on the forums, it's purpose isn't to provide support from cPanel staff directly, it's more of a community thing, where others help others and discuss things.

[Snowman30]

Originally Posted by Sinewy

It could due to be a faulty grpck that is issued upon termination of an account. Upgrading to the latest RELEASE/CURRENT/EDGE builds will resolve this.

Im on the latest R release across all my servers but one of them constantly buggers up when deleting accounts. grpck loads the server right up and seems to have multiple processes of itself running at the same time.

anyone have any ideas?