Community Forums
Connect with us on LinkedIn
Community Notice
+ Reply to Thread
Results 1 to 10 of 10
  1. #1
    Member
    Join Date
    Mar 2004
    Posts
    131

    Default Transfer account with account password

    I'm trying to transfer an account from another server with the domain's username and password. I was able to transfer two accounts over, now when I transfer, it goes through the motions, but if I look at the account, no files, databases, emails, etc are setup.

    Anyone else experience this? Or know what I can do to fix it?
    Jeremi C Bergman

  2. #2
    Member
    Join Date
    Feb 2004
    Posts
    98

    Default

    You can try to manually move them, or use the whm to move them, whatever you choose.

    1. run /scripts/pkgacct username
    2. ftp that new tarball to your new server home directory
    3. run /scripts/restorepkg username

    If #3 does not work, try to go ahead and login to your whm and go to restore a complete backup, you should see that file there.

    Hope this helps
    www.AYKsolutions.com
    Professional. Painless. Polite.

  3. #3
    Member
    Join Date
    Mar 2004
    Posts
    131

    Default

    Thanks, trying that I get:

    Code:
    -jailshell-2.05b$ ls
    MM_CASETEST4291  etc     mail     public_ftp   tmp
    beta             images  pkgacct  public_html  www
    -jailshell-2.05b$ ./pkgacct friends
    pkgacct started.
    pkgacct version 2.8 - running with uid 1217
    Unable to find domain name for friends
    -jailshell-2.05b$ /scripts/pkgacct friends
    -jailshell: /scripts/pkgacct: No such file or directory
    -jailshell-2.05b$
    On my old host, I was a reseller, now I'm moving to a VPS system. So I do not have the root password.

    Any Suggestions?
    Jeremi C Bergman

  4. #4
    Member
    Join Date
    Mar 2004
    Posts
    131

    Default

    I also tried the Restore from within WHM.

    I see that i have one available:

    Code:
    Possible cpmove archives found: 
    (/home) cpmove-revoweb.tar.gz
    Entering the Username I get this on the following screen:

    Code:
    Searching /home....
    Found cpmove-revoweb.tar.gz !
    Moving Packge to /home/cprestore/cpmove-revoweb.tar.gz
    Extracting tarball....Done
    cpmove- prefix is missing, but non prefixed directory exists.. cpmove- prefix discarded
    Extracting Domain....Done
    Sorry, the copy failed.  Unable to find the cpanel user file.  Is the archive missing (cwd: /home/cprestore loaded revoweb/cp/cpmove-revoweb)?
    Jeremi C Bergman

  5. #5
    Member
    Join Date
    Feb 2004
    Posts
    98

    Default

    Jeremi,

    Sorry, I thought you had root access to your server. You will have to ask your host, or someone with root access to do it. That is the best way to do it, through shell. I also always backup my important files like that to my computer and then burn to a cd for safe keeping.

    Artyom
    www.AYKsolutions.com
    Professional. Painless. Polite.

  6. #6
    Member
    Join Date
    Mar 2004
    Posts
    131

    Default

    Quote Originally Posted by aykfounder
    Jeremi,

    Sorry, I thought you had root access to your server. You will have to ask your host, or someone with root access to do it. That is the best way to do it, through shell. I also always backup my important files like that to my computer and then burn to a cd for safe keeping.

    Artyom
    Let me rephrase what I said in the previous post.

    I do not have root access to the server i'm moving FROM
    I DO have root access to the server i'm moving TO
    Jeremi C Bergman

  7. #7
    Member
    Join Date
    Feb 2004
    Posts
    98

    Default

    Right, but in order to do run those scripts, you need root shell access to the box you are moving from.
    www.AYKsolutions.com
    Professional. Painless. Polite.

  8. #8
    Member
    Join Date
    Mar 2004
    Posts
    131

    Default

    When this script is ran, where is the file stored that it created?

    Thanks!
    Jeremi C Bergman

  9. #9
    Member
    Join Date
    Feb 2003
    Posts
    24

    Default

    i just wanted to put it out there so people know this problem is not isolated to netnameus. I am having the exact same problem. i try to copy an account from another server using the ACCOUNT password, as i have no root access on that server, and it says it copied everything, but the homdir is empty. I just noticed however, it did manage to bring the mysql databases over from the other server.
    The cpanel version is 9.9.9-RELEASE 14.

  10. #10
    Member
    Join Date
    Mar 2004
    Posts
    131

    Default

    Quote Originally Posted by pr-design
    i just wanted to put it out there so people know this problem is not isolated to netnameus. I am having the exact same problem. i try to copy an account from another server using the ACCOUNT password, as i have no root access on that server, and it says it copied everything, but the homdir is empty. I just noticed however, it did manage to bring the mysql databases over from the other server.
    The cpanel version is 9.9.9-RELEASE 14.

    What I ended up doing was doing a full backup on each of my accounts through their cpanel account, then using /scripts/restorepkg <username> on those files, which worked.
    Jeremi C Bergman

Similar Threads & Tags
Similar threads

  1. Copy account with account password Issue with Cpanel 11.24.4
    By webstyler in forum cPanel and WHM Discussions
    Replies: 4
    Last Post: 12-18-2008, 09:02 AM
  2. Problem adding account .. doesn't list account after transfer.
    By jaanhost in forum cPanel and WHM Discussions
    Replies: 2
    Last Post: 05-31-2004, 04:27 AM
  3. Transfer Error (WHM) Copy an account from another server with account password
    By minasonline in forum cPanel and WHM Discussions
    Replies: 6
    Last Post: 06-22-2003, 09:08 AM
  4. Copy an account with root password or account password?
    By AceWeb in forum cPanel and WHM Discussions
    Replies: 2
    Last Post: 03-03-2003, 01:56 PM
  5. Transfer accounts from reseller account to root account on d
    By WHMUser in forum cPanel and WHM Discussions
    Replies: 0
    Last Post: 01-06-2003, 12:44 PM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube