Community Forums
Connect with us on LinkedIn
+ Reply to Thread
Results 1 to 2 of 2
  1. #1
    Member
    Join Date
    Aug 2003
    Posts
    22

    Default Transfer Sites From WHM!!!

    Hi all,

    We want transfer our sites to our new server.

    When we try to transfer the sites from WHM we can't transfer some of them and appears this msg:

    Sorry, the copy failed. Unable to find the cpanel user file
    Extract Failed
    Invalid Account

    Please provide us with a best way to transfer the sites.

    Regards

  2. #2
    Member
    Join Date
    Sep 2001
    Location
    Spain
    Posts
    779

    Default

    It's possible that those usernames are not allowed by WHM. Do they have some special (hyphens, numbers, etc.)? Anyway it would be very useful to be able to see some logs... I'd open a support ticket and let a cpanel tech in your server to take a look.

Similar Threads & Tags
Similar threads

  1. Transfer sites from command line
    By rajuru in forum cPanel and WHM Discussions
    Replies: 7
    Last Post: 06-17-2009, 08:02 PM
  2. Transfer sites, FTP Backup and Restore
    By nashik in forum cPanel and WHM Discussions
    Replies: 0
    Last Post: 01-03-2005, 02:59 AM
  3. Transfer Sites
    By athakkar in forum cPanel and WHM Discussions
    Replies: 1
    Last Post: 03-26-2004, 12:59 AM
  4. Transfer sites and move to different account
    By mmancini in forum cPanel and WHM Discussions
    Replies: 1
    Last Post: 01-12-2003, 10:11 AM
  5. transfer all sites to new ip
    By rich2 in forum cPanel and WHM Discussions
    Replies: 11
    Last Post: 11-08-2002, 10:46 AM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube