I am trying to move websites from one webserver to another. Both servers allow ftp and I have verified that I can log into ftp from the server I want to move to, to the server that I want to move from.
However, when I choose the option to transfer site with account username and password, enter the ip of the server, the domain I wish to move and the username and password, Cpanel comes back almost instantly with the following error:
Trying to fetch cpmove file via cPanel XML-API!
Fetching current backups from remote server....cPanel Login Failed
...............
Failed to fetch cpmove file via cPanel XML-API.
Trying to fetch cpmove file via ftp+cgi!
Attempting to login as gshutter to xx.xx.xx.xxx via ftp
FTP Login Failed
Can anyone tell me why this might be happening?
Thanks,



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