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  1. #1
    Registered User
    Join Date
    Mar 2011
    Posts
    1

    Default UI bug found when compressing files in filemanager

    Within the file manager, there is a real possibility someone could "accidentally" delete a large number of site files if not careful.

    If you attempt to compress files within your site, and change the name of the yet-to-be outputted compressed file, striking the delete key will prompt the user if they want to delete all of the files they are trying to compress. If a user is careless and simply hits enter, a lot of data loss could occur.

    This could likely be solved by simply stopping key stroke events from propagating outside of the the popup window.

    We are currently using cPanel & WHM build 11.28 for linux

    Steps to reproduce:

    Open file manager from cPanel.
    Select a number of files within a site.
    Choose "Compress" from icon menu at top.
    Change the name for the to-be-outputted file by using the delete key to remove the pre-filled name
    View the dialog box that is shown prompting to confirm file deletion.

  2. #2
    cPanel Staff cPanelTristan's Avatar
    Join Date
    Oct 2010
    Location
    somewhere over the rainbow
    Posts
    6,305
    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: UI bug found when compressing files in filemanager

    If you believe this to be a bug rather than a feature, please report this as a bug using the link at the top of the forum or at http://go.cpanel.net/bugs

    The feature request area is for changes in functionality to the existing product or adding new services to our product. Bugs are functions that are not working properly or can inherently harm something in the product due to the existing design.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Forums Technical Analyst, cPanel Tech Support

    Submit a ticket | Check an existing ticket

  3. #3
    Technical Product Specialist cPanelDavidG's Avatar
    Join Date
    Nov 2006
    Location
    Houston, TX
    Posts
    11,189
    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: UI bug found when compressing files in filemanager

    I spoke with our UI team lead, and he believes this should be filed as a bug. See Tristan's post for how to submit a file report.

    I am moving this out of the Feature Request forums now.

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