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  1. #1
    Member
    Join Date
    Aug 2006
    Posts
    193

    Default Unable to install new SSL cert(renewing old cert)

    Hi there everyone,

    cPanel 11.25.0-R46156 - WHM 11.25.0 - X 3.9
    CENTOS 5.2 i686 virtuozzo on server

    An SSL cert recently expired, so after generating a CSR, I renewed it through securetrust and they sent me a new .cer. I pasted the data into the "Install a SSL Certificate and Setup the Domain" section of WHM and was rewarded with

    Modulus mismatch, key file does not match certificate. Please use the correct key file
    I contacted SecureTrust, they had me reissue the csr and they sent me a new cert. Attempting to install the latest rewarded me with the same error. They suggested that I remove the old cert before attempting to install. I visited "Manage SSL Hosts", removed the existing host and tried to install a third time, but failed again.

    Any suggestions on what I might be doing wrong would be greatly appreciated as now the domain has no valid cert and I'm in a pickle

    thanks,
    json

  2. #2
    Member
    Join Date
    Aug 2006
    Posts
    193

    Default

    Hi there everyone,

    Sorry for the bump, but as an added bonus to my issue, I now find that people are completely unable to use the site due to the broken SSL. Visiting the page results in:

    (Error code: ssl_error_rx_record_too_long)
    Help would be greatly appreciated.

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