Unroutable domain problem AGAIN!

[JPmorgan]

When will these email problems end? We upgraded from 7.6.0 to 8.0.0 E65. Reports are coming in that people who could send our local domains mail just a couple of days ago are no longer able to send mail in some cases. After searching the logs we find;

2003-09-17 09:29:34 19zfBM-0004gc-Ek ** xxx@xxxxcoveprinting.com R=fail_remote_domains: unrouteable mail domain "xxxcoveprinting.com"
2003-09-18 14:30:40 1A06MI-0004aE-1J ** xxxx@xxxcoveprinting.com R=fail_remote_domains: unrouteable mail domain "xxxxcoveprinting.com"

We looked and found that all their DNS records are correct so how can it be unroutable?

cPanel.net Support Ticket Number:

[reman]

Is this related to POST ?

cPanel.net Support Ticket Number:

[X-Istencedotcom]

I am having the same problem. The dns entries are fine for the remote host i am sending to, but still exim refuses to send.

Must be another one of those local problems. :shrug:

cPanel.net Support Ticket Number:

[myrem]

I had this problem and the solution was addressed in a thread earlier this week (at least for my problem).

Your server name: servername.domain.com

If you have a website in cpanel for 'domain.com' on this box, make sure you didn't setup a subdomain in cpanel for 'servername.domain.com'. DNS entries are fine, but don't setup a cpanel subdomain. Once I deleted the subdomain all my default mailboxes on the server started working agian.



cPanel.net Support Ticket Number:

[JPmorgan]

Originally posted by myrem
I had this problem and the solution was addressed in a thread earlier this week (at least for my problem).

Your server name: servername.domain.com

If you have a website in cpanel for 'domain.com' on this box, make sure you didn't setup a subdomain in cpanel for 'servername.domain.com'. DNS entries are fine, but don't setup a cpanel subdomain. Once I deleted the subdomain all my default mailboxes on the server started working agian.



cPanel.net Support Ticket Number:

I dont have my servername setup as a subdomain nor is it userdomains.

cPanel.net Support Ticket Number:

[X-Istencedotcom]

This is only happening for non-local deliveries and not for local ones.

cPanel.net Support Ticket Number:

[reman]

Here is the message detail:

Subject: Mail delivery failed: returning message to sender

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

liquidweb@REC-DOMAIN.com
(generated from root@host.SENDING-DOMAIN.com)
SMTP error from remote mailer after MAIL FROM:<root@host.SENDING-DOMAIN.com> SIZE=1608:
host mail.REC-DOMAIN.com [161.58.2.13]: 553 5.1.8 <root@host.SENDING-DOMAIN.com>... Domain of sender address root@host.SENDING-DOMAIN.com does not exist


------ This is a copy of the message, including all the headers. ------


Return-path: <root@host.SENDING-DOMAIN.com>
Received: from root by host.SENDING-DOMAIN.com with local (Exim 4.20)
id 1A0onp-0002ZY-11
for root@host.SENDING-DOMAIN.com; Sat, 20 Sep 2003 16:58:01 -0400
From: root@host.SENDING-DOMAIN.com (Cron Daemon)
To: root@host.SENDING-DOMAIN.com
Subject: Cron <root@host> /usr/local/bandmin/bandmin
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/root>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=root>
Message-Id: <E1A0onp-0002ZY-11@host.SENDING-DOMAIN.com>
Date: Sat, 20 Sep 2003 16:58:01 -0400


ipchains: No chain by that name
ipchains: Permission denied (you must be root)

Any ideas?

cPanel.net Support Ticket Number:

[theuruguayan]

i have the same error, i notice is not for all the clients. just from some.
carlos

cPanel.net Support Ticket Number:

[jrehmer]

I also have this problem.....its getting VERY frustrating, and users are saying that its taking a long time for their mailboxes to open.

cPanel.net Support Ticket Number:

[rix]

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

xxx@example.com
SMTP error from remote mailer after end of data:
host example.com [xxx.xxx.xxx.xxx]: 550 Error: ALC
xxx@example1.com
unrouteable mail domain "example1.com"


Does anyone knows what 505 Error: ALC means ?

cPanel.net Support Ticket Number:

[easyhoster1]

Here is what I found. This is not exim problem. This is what one of my users did. He created a new pop mail box with the same user name as the default login.

This confused the /etc/valaias/domain file and removed the default username from it. I added it back;

*: somename

Restarted exim and all mail started to be routed for that domain

cPanel.net Support Ticket Number:

[Budwron]

I'm getting the same errors not only it one client...

Last time a look I was on the stable version, what's goin on ?

[wadearnold]

I had the same problem. I am not sure which step in this list fixes it but it fixed it for me.

First if you have not upgraded to exim4
/scripts/exim4
/etc/init.d/exim restart
/Scripts/sysup
/scripts/upcp

If you have
/scripts/updatenow
/scripts/mailperm
/usr/local/cpanel/bin/checkdefaultaddys --force
/etc/init.d/exim restart


Double check and make sure that your /etc/localdomains is not being erased. If it is reinstall /scripts/exim4 and for a quick fix run.
/scripts/updatenow
/scripts/mailperm

Hope that this helps.
wade

[Dataphd]

I have tried the above and other things I have found posted on the fourms. Non of these are helping to solve this problem. Does anyone have any other ideas that I try to get this working?

Thanks

[horrighs]

any update on this issue?

I was able to get around the problem by switching the webserver from running as nobody over to a different user.

I however dont like this as a long term fix. I have ran ever thing posted here to no success.

Steve
PeopleHost.com