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  1. #1
    Member
    Join Date
    Nov 2003
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    129

    Default Unsuspend not working

    Ok I have a bit of a problem,

    WHM 10.8.0 cPanel 10.8.1-S114
    Fedora i686 - WHM X v3.1.0

    If I delete a customer account which is in suspended state,
    which I did just this morning
    and then restore the customer backup and recreate account, upon completion the acct is back however it remains in a suspended state and if you click list suspended accounts the domain does not appear, so then I think ok cpanel is doozing so Ill be swift and suspend the acct so I try and cpanel says no the account is already suspended so then I go back to list suspended accts and sure enuf now its there to unsuspend ~ thus I unsuspend and it works.....

    A bit confusing yes but a bug nonetheless ~ Might be a great idea to fix this so that if u recreate an account that is suspended cpanel knows and can place it in the proper status to be unsuspended, or in time this could worsen with some slight change to whm making it impossible to unsuspend such an acct at all.

  2. #2
    Member
    Join Date
    Feb 2003
    Posts
    311

    Default

    suspend the account, then unsuspend.

  3. #3
    Member
    Join Date
    Nov 2003
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    129

    Default

    Quote Originally Posted by compunet2
    suspend the account, then unsuspend.
    Thats not how is should be done and you know it~

  4. #4
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Jun 2002
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    13,495

    Default

    If you think you've found a bug, you should report it in bugzilla to bring it to cPanels attention if you want it fixed.
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
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