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  1. 09-23-2003 05:48 PM #1
    GOT
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    Default upcp no lponger works?

    upcp is now telling me that I have an invalid username/password pair or my IP is not in the databse?

    Anyone else having this problem?

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  2. 09-23-2003 06:11 PM #2
    inogenius
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    Yeah, same thing for me.

    This is probably due to an invalid username and password
    pair, or the ip your are installing from is not in the
    access list. Please contact cpanel@darkorb.net if you believe
    that this is not an oversight on your part.
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  3. 09-23-2003 06:32 PM #3
    jackal
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    They are aware and working on the solution.

    cPanel.net Support Ticket Number: 24340
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  4. 09-23-2003 06:34 PM #4
    kosmo
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    This also happened to me. Next attempt to update, I had no problems other than this:

    Starting eximstats: [ OK ]
    Starting cPanel services: Can't locate auto/DynaLoader/dl_findfile.al in @INC (@INC contains: /usr/local/cpanel/perl /usr/local/cpanel /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl . /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl . /usr/local/cpanel) at /usr/lib/perl5/5.8.0/AutoLoader.pm line 110
    [FAILED]
    Starting WebMail services: Can't locate DynaLoader.pm in @INC (@INC contains: /usr/local/cpanel/perl /usr/local/cpanel /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl . /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at /usr/lib/perl5/5.8.0/i686-linux/XSLoader.pm line 108.
    [FAILED]
    Starting pop3 services: Can't locate auto/DynaLoader/dl_findfile.al in @INC (@INC contains: /usr/local/cpanel/perl /usr/local/cpanel /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl . /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at /usr/lib/perl5/5.8.0/AutoLoader.pm line 110
    [FAILED]
    Starting cPanel Chat services: [ OK ]
    Starting Melange Chat services: [ OK ]
    Starting cPanel ssl services: [ OK ]
    Starting Web Host Manager services: Can't locate DynaLoader.pm in @INC (@INC contains: /usr/local/cpanel/perl /usr/local/cpanel /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl . /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at /usr/lib/perl5/5.8.0/i686-linux/XSLoader.pm line 108.
    [FAILED]

    The required module DynaLoader is available on my server but at another location. I tried to symlink it but then I had a non-compatible version error:
    Starting Web Host Manager services: Perl lib version (v5.6.1) doesn't match executable version (v5.8.0) at /usr/lib/perl5/site_perl/5.6.1/Config.pm line 21.
    ...and the same errors as above.

    It looks to me like a major mess up.

    Mail services, CP, WHM don't work.

    kosmo

    cPanel.net Support Ticket Number:
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  5. 09-23-2003 06:54 PM #5
    Curious Too
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    Originally posted by kosmo
    This also happened to me. Next attempt to update, I had no problems other than this:

    Starting eximstats: [ OK ]
    Starting cPanel services: Can't locate auto/DynaLoader/dl_findfile.al in @INC (@INC contains: /usr/local/cpanel/perl /usr/local/cpanel /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl . /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl . /usr/local/cpanel) at /usr/lib/perl5/5.8.0/AutoLoader.pm line 110
    [FAILED]
    Starting WebMail services: Can't locate DynaLoader.pm in @INC (@INC contains: /usr/local/cpanel/perl /usr/local/cpanel /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl . /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at /usr/lib/perl5/5.8.0/i686-linux/XSLoader.pm line 108.
    [FAILED]
    Starting pop3 services: Can't locate auto/DynaLoader/dl_findfile.al in @INC (@INC contains: /usr/local/cpanel/perl /usr/local/cpanel /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl . /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at /usr/lib/perl5/5.8.0/AutoLoader.pm line 110
    [FAILED]
    Starting cPanel Chat services: [ OK ]
    Starting Melange Chat services: [ OK ]
    Starting cPanel ssl services: [ OK ]
    Starting Web Host Manager services: Can't locate DynaLoader.pm in @INC (@INC contains: /usr/local/cpanel/perl /usr/local/cpanel /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/ERLVER /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl . /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at /usr/lib/perl5/5.8.0/i686-linux/XSLoader.pm line 108.
    [FAILED]

    The required module DynaLoader is available on my server but at another location. I tried to symlink it but then I had a non-compatible version error:

    ...and the same errors as above.

    It looks to me like a major mess up.

    Mail services, CP, WHM don't work.

    kosmo

    cPanel.net Support Ticket Number:
    I had the same problem and had to downgrade to the latest release build. You can manually edit the /etc/cpupdate.conf and change from Edge to Release. Then run upcp again.

    cPanel.net Support Ticket Number:
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  6. 09-23-2003 07:01 PM #6
    GOT
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    Downgrading now. Can someone let me know when it is safe to go out again?

    cPanel.net Support Ticket Number:
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  7. 09-23-2003 07:12 PM #7
    kosmo
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    Originally posted by Curious Too
    I had the same problem and had to downgrade to the latest release build. You can manually edit the /etc/cpupdate.conf and change from Edge to Release. Then run upcp again.

    cPanel.net Support Ticket Number:
    This helped, thanks! Up and running again.

    kosmo

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  8. 09-23-2003 07:31 PM #8
    cpanelnick
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    Originally posted by kosmo
    This helped, thanks! Up and running again.

    kosmo

    cPanel.net Support Ticket Number:

    Should be ok now.. feel free to switch back to EDGE

    cPanel.net Support Ticket Number:
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  9. 09-23-2003 08:26 PM #9
    GOT
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    Mucho better! Thanks!

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  10. 09-23-2003 08:33 PM #10
    jackal
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    Thank You Mike and Thank You Nick

    You may close my ticket.

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  11. 01-30-2004 04:12 PM #11
    rsaylor
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    Is it just me or did this resurface? I am having this problem upgrading in Release, Edge, trying stable now...
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  12. 01-30-2004 07:53 PM #12
    cpanelnick
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    Originally posted by rsaylor
    Is it just me or did this resurface? I am having this problem upgrading in Release, Edge, trying stable now...
    You should open a ticket, your ip might have been blocked for some reason.
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  13. 01-30-2004 08:18 PM #13
    rsaylor
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    Thanks, I opened a ticket with my NOC and emailed cpanel but it looks like it is working now.
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