upcp sometimes fails?

[niatech]

Hello all,

Every now and then I get this message in the morning:

cPanel Update (upcp) is already running. Please wait for the previous upcp to complete, or kill off all upcp processes and try again. You may wish to use '--force'

Would anyone know why this could be happening?

Thanks!

[dyelton]

I'm getting the same.

[sebby]

I received the same message this morning for the first time (running v11 RELEASE on CentOS 4.x). I will be waiting for instructions from cPanel gurus.

Regards,

[dyelton]

I did a "kill PID" for all upcp processes that were running and then ran "/scripts/upcp --force"

[sebby]

I did a "kill PID" for all upcp processes that were running and then ran "/scripts/upcp --force"

Hello Dyelton: What was the outcome?

Does anyone know what caused upcp to suddenly hang/fail for some of us?

[dyelton]

WHM was updated to a new version after the cpanel update ran so I can only assume that the new version of WHM caused the issue. I am on the release tree.

Note that I had to run it from shell. When I tried to run the cpanel update from WHM it caused the same issue.

[Infopro]

Not sure if related, but I monitor all updates and grab the log when it completes just for reference if needed later.

Updating CURRENT yesterday hung for quite sometime but I let it finish and noticed this in the log.

I'm just posting the end of the long list of errors encountered.

Magick.xs:10861: warning: statement with no effect
make: *** [Magick.o] Error 1
JCRISTY/PerlMagick-6.32.tar.gz
/usr/bin/make -- NOT OK

Running make install
Make had returned bad status, install seems impossible
perlmod--Install done

Once it got past this the rest of the update went smooth. But it did hang for quite a while.

[BlackRain]

Confirmed as well. Cpanel update broken in this version: WHM 11.2.0 cPanel 11.8.0-C15921

Main >> cPanel/WHM Update

cPanel/WHM Update

cPanel Update (upcp) is already running. Please wait for the previous upcp to complete, or kill off all upcp processes and try again. You may wish to use '--force'

[sebby]

In the interim, what is recommended? Should we disable automatic updates in WHM and run /script/upcp --force from shell every night?

EDITED: (cPanel-R16150): upcp apparently ran last nigh because I got a couple of integrity check failing at the exact time upcp usually end every night. However I didn't get the usual email report with update logs (are the logs stored somewhere on the disk?)... No upcp process hanging...

I am confused as to what I should do. Any suggestion would be most appreciated.

Thanks

[gfisch]

WHM 11.2.0 cPanel 11.6.0-R15076
FEDORA 4 x86_64 - WHM X v3.1.0

I stopped getting upcp mailouts two days ago (last was 2007-08-08 01:21:38)
Integrity check shows that soem things were changed.

I just did an updp through WHM and all seemed to go fine, though again no summary emailed to me.

It is a comfort to know it is cpanel updating things and not some random cracker!

Gordo

[cpanelnick]

Please open a ticket if this happens. Its probably not a serious issue, but a deadlock that can be easily solved.

Feel free to post the # here.

[BlackRain]

This is what apparently broke the Cpanel update:

CPAN.pm: Going to build J/JC/JCRISTY/PerlMagick-6.32.tar.gz

Checking if your kit is complete...
Looks good
Note (probably harmless): No library found for -llcms
Note (probably harmless): No library found for -lgs
Note (probably harmless): No library found for -lXext
Note (probably harmless): No library found for -lXt
Note (probably harmless): No library found for -lSM
Note (probably harmless): No library found for -lICE
Note (probably harmless): No library found for -lX11
Note (probably harmless): No library found for -lrsvg-2
Note (probably harmless): No library found for -lgvc
Writing Makefile for Image::Magick
cp Magick.pm blib/lib/Image/Magick.pm
AutoSplitting blib/lib/Image/Magick.pm (blib/lib/auto/Image/Magick)
/usr/bin/perl /usr/lib/perl5/5.8.7/ExtUtils/xsubpp -typemap /usr/lib/perl5/5.8.7/ExtUtils/typemap Magick.xs > Magick.xsc && mv Magick.xsc Magick.c
cc -c -I../ -I.. -I/usr/include/librsvg-2 -I/usr/include/glib-2.0 -I/usr/lib64/glib-2.0/include -I/usr/include/gtk-2.0 -I/usr/include/graphviz -I/usr/include/freetype2 -I/usr/include/libxml2 -fno-strict-aliasing -pipe -I/usr/local/include -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm -g -O2 -Wall -W -pthread -O2 -DVERSION=\"6.3.2\" -DXS_VERSION=\"6.3.2\" -fpic "-I/usr/lib/perl5/5.8.7/i686-linux/CORE" -D_LARGE_FILES=1 -DHAVE_CONFIG_H Magick.c
Magick.xs:212: warning: missing initializer
...
make: *** [Magick.o] Error 1
JCRISTY/PerlMagick-6.32.tar.gz
/usr/bin/make -- NOT OK

CPAN: YAML loaded ok (v0.65)
Running make install
Make had returned bad status, install seems impossible
perlmod--Install done
ImageMagick installed ok
ImageMagick installed ok
Integrity check failed. Running auto update & repair.. please wait...Checking for a running upcp ... still running ... waiting 60 seconds ... ...Done

Killed off cpup processes and ran force update. Will see what happens.

Now running: WHM 11.2.0 cPanel 11.8.0-C16260

[ttk_2k]

Having exactly the same issue, any official solution?

[kemis]

A week later since the last post & I, too, am getting the ImageMagick errors. I've been holding off on upgrading to v11 until I was sure it was "stable" and now this is what I get in return... :-(

Any news?

Matt

[kemis]

KrisDV has pointed out an article from nick that walks someone through installing ImageMagick from source. This appears to have fixed the problem for him: http://www.tweakgeek.com/node/57

What ended up happening for me, though, is my server host logged in & ran a forced upcp. I believe that has fixed the problem.

To test, I found, downloaded, and setup JMB Tools' tester found at: http://www.jmbsoft.com/software/tools/

It works now!
Matt