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  1. #1
    Member casey's Avatar
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    Default Update awstats from browser shows apache messages

    One (and only one) of my clients is getting the following text displayed when she tries to update awstats from the browser, and the stats are not updated.

    NetBB218182146061.tec.net - mmtoyoda [14/Oct/2003:15:52:45 +0900] "GET /frontend/starter/style.css HTTP/1.1" 304 0 "http://domain.com:2082/frontend/starter/frames/main.htm" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; (R1 1.3); .NET CLR 1.1.4322)" NetBB218182146061.tec.net - mmtoyoda [14/Oct/2003:15:52:46 +0900] "GET /frontend/starter/mainicons/substats.gif HTTP/1.1" 304 0 "http://domain.com:2082/frontend/starter/frames/main.htm" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; (R1 1.3); .NET CLR 1.1.4322)" NetBB218182146061.tec.net - mmtoyoda [14/Oct/2003:15:52:46 +0900] "GET /frontend/starter/mainicons/cgicenter.gif HTTP/1.1" 304 0 "http://domain.com:2082/frontend/starter/frames/main.htm" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; (R1 1.3); .NET CLR 1.1.4322)" NetBB218182146061.tec.net - mmtoyoda [14/Oct/2003:15:52:46 +0900] "GET /frontend/starter/mainicons/apache.gif HTTP/1.1" 304 0 "http://domain.com:2082/frontend/starter/frames/main.htm" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; (R1 1.3); .NET CLR 1.1.4322)" HTTP/1.0 200 OK Server: cpaneld/8.0 Connection: close Content-type: text/html
    Awstats 5.7
    Cpanel 8.5.1
    RH 9.0
    Perl 5.8.0
    Apache 1.3.28
    Internet Explorer 6.0
    Windows XP

    Any ideas??

    cPanel.net Support Ticket Number:
    Last edited by casey; 10-14-2003 at 04:52 AM.

  2. #2
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    Default

    I'm having the same problem. I get the stats correctly displayed only after clicing refresh on the browser.

    This began to happen after cpanel upgrade.

    cPanel.net Support Ticket Number:

  3. #3
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    restart cpanel from command line...

  4. #4
    Member casey's Avatar
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    Default

    Originally posted by wills
    restart cpanel from command line...
    For one customer, when 60 others are having no problems? I don't think it's a problem on this end...

  5. #5
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    just got the issue 2 days ago. restarting cpanel seems to work.. for the moment. What's the cause?

  6. #6
    Member casey's Avatar
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    Default

    Hmm. So I'm not the only one. Well, I never could reproduce the error on my computers. I was just relying on what my customer told me. She likes to refresh the stats every minute or something like that, so I think her browser must have cached something or something like that.

    I told her to try a different browser next time it happens. I just don't see how it could be a server issue when no other clients are experiencing it and I can't reproduce it when logged into her control panel.

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