LinkBack URL
About LinkBacksThe server was not able to find the document (./scripts3/initial_setup_wizard1) you requested.
Please check the url and try again. You might also want to report this
error to your webhost.
What the heck!
Update killed my servers! "The server was not able to find the document"
The server was not able to find the document (./scripts3/initial_setup_wizard1) you requested.
Please check the url and try again. You might also want to report this
error to your webhost.
What the heck!
killed upcp and re-ran. Its o.k. now
I killed upcp and restarted, but nog get the error
Template file /usr/local/cpanel/whostmgr/docroot/themes/x/templates/gsw/initial_setup_wizard1.tmpl does not exist.
Last edited by johnburk; 12-17-2008 at 02:50 AM.
Got the same message on 30 out of 40 servers, all of them running Centos 4/5. In addition to this, customers on some servers are unable to login to their cpanel (they get a blank page).
Fun!
Sascha Endlicher, Easy Open Source Hosting CEO
Dedicated Server Management, OpenVZ based VPS Solutions, Reseller / Shared Hosting, SEO, etc. - you need it, we have it.
Multiple Geographic Server Locations: Dallas, TX; Sacramento, CA; Frankfurt, Germany.
Providing cPanel/WHM services and consulting since 2002.
Hi,
I am also getting the same error.
Error messages:
Try to login WHM and got this error
The server was not able to find the document (./scripts3/initial_setup_wizard1) you requested.
Please check the url and try again. You might also want to report this
error to your webhost.
If I try to login into Cpanel I got the blank page.
I have dedicated server centos 5 can anyone explain it and how to fix that problem?
Regards,
first kill all running cpanel update processes
also do a killall upcp
then do /scripts/upcp --force
this will fix it
Thank you for reply can you please tell me how to kill all cpanel updates and kill all upcp.
Regards,
soul3: you can do that by following pirrup's advice.Originally Posted by soul3
Sascha Endlicher, Easy Open Source Hosting CEO
Dedicated Server Management, OpenVZ based VPS Solutions, Reseller / Shared Hosting, SEO, etc. - you need it, we have it.
Multiple Geographic Server Locations: Dallas, TX; Sacramento, CA; Frankfurt, Germany.
Providing cPanel/WHM services and consulting since 2002.
thankyou, now WHM fixed.
Regards,
np glad it helped
This occurs because the update is still in progress and that file has not been downloaded yet. We've also see a few servers that have had a process monitor tool kill off upcp in the middle because the update takes so long. However the fix is the same:
Code:/scripts/upcp --force
-Nick
cPanel Inc.
Need support? Submit a request here. Complimentary support is available to all license holders regardless of where you purchased your license.
Need a complimentary support account? Create one here.
Hey there
I used upcp as you said on my VPS but after 12 hours that error still displaying:
I used ps aux & cPanel Update (upcp) - Master and Slave are running.Not Found
The server was not able to find the document (./scripts3/initial_setup_wizard1) you requested.
Please check the url and try again. You might also want to report this
error to your webhost.
whostmgrd/11.23.6 Server at xx.xx.xx.xx
Is everything OK?
Also I had a problem with backup system: http://forums.cpanel.net/showthread....013#post457013
Please help me.
Regards,
upcp done & problem resolved.
thanks
Reply With Quote