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  1. #1
    Member
    Join Date
    Jul 2002
    Posts
    367

    Default urgent email problem

    I am having problem with our mail server. I am trying to send mail and it is not sending it , here is the command.

    /scripts]# echo testing | mail -v abx....@gmail.com
    LOG: MAIN
    <= root@servername.com U=root P=local S=36

    It is not trying to connect to external mail server. What may be the problem? Please help.

  2. #2
    Member
    Join Date
    Jul 2002
    Posts
    367

    Default

    This is what I ahve found from the log file.

    2007-08-24 09:53:04 1IOaX2-0005ZK-8l <= root@zzz.xx*********** U=root P=local S=356

    It is not connecting to external mail server . What may be the problem? I did telnet domain.com 25 for other server manually and weorks fine. Any help would be appreciated.

  3. #3
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Nov 2002
    Location
    Pennsylvania
    Posts
    125
    cPanel/Enkompass Access Level

    DataCenter Provider

    Default

    Please post a transcript of the output from the command.
    --
    Eric Gregory
    Total Server Solutions - http://www.totalserversolutions.com/
    Managed servers, technical support, colocation. Whatever your needs, we can help.

    Check us out on Facebook.
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  4. #4
    Member
    Join Date
    Jul 2002
    Posts
    367

    Default

    HI Eric,

    This is what I ahve found from the log file.

    2007-08-24 09:53:04 1IOaX2-0005ZK-8l <= root@zzz.xx*********** U=root P=local S=356

    It is not connecting to external mail server . What may be the problem? I did telnet domain.com 25 for other server manually and weorks fine. Any help would be appreciated.

  5. #5
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Nov 2002
    Location
    Pennsylvania
    Posts
    125
    cPanel/Enkompass Access Level

    DataCenter Provider

    Default

    Hmmm... Please put in a ticket and we'll check it out. Also, in the ticket, please send along the entire transcript so we can check it more thoroughly. Are you having problems sending to any other domains?
    --
    Eric Gregory
    Total Server Solutions - http://www.totalserversolutions.com/
    Managed servers, technical support, colocation. Whatever your needs, we can help.

    Check us out on Facebook.
    Follow us on Twitter.

  6. #6
    Member
    Join Date
    Jul 2002
    Posts
    367

    Default

    Yes, I can't send email to internal and extermal domains. I have already submitted the ticket.

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